Senior UX Researcher

6 months ago

Bengaluru, India Nutanix Full time

The Opportunity

The Nutanix User Experience team is seeking a strong user researcher for the Bangalore 
office. We are looking for someone with a passion for gaining deep user empathy and 
whose portfolio demonstrates strong research skills for enterprise on-prem and cloud 
design.  Engineering / R&D at Nutanix "Design" and "Customer delight" are embedded in every step of our product cycle. Nutanix has a design first philosophy that brings consumer grade design and web scale. Engineering together to create an amazing user experience which has only been seen in the consumer world by the likes of Apple and Tesla. Visit our careers page to find out more about life at Nutanix  Your Role Lead research projects by collaborating with a broad team of designers, product managers, UI developers, backend engineers, and other leaders to identify opportunities that will benefit from your research offerings.  Communicate and demonstrate the value of user research and track the impact it has on our products.  Define research protocols and plans for our portfolio of products as a part of a multidisciplinary team.  Work with UX designers, engineering teams, and product managers to ensure research findings are fully leveraged in the product design and development life cycle.  Design and execute a wide range of both qualitative and quantitative research methods to provide the best fit for a variety of project types and phases. Play a central role in building a new multi-faceted research program and culture.  Build the research strategy for one or more of our flagship products. Serve as the champion of our users’ needs.   What You Will Bring Complementary Skills: Able to work effectively in a fast-moving environment, juggle multiple projects, and prioritize work.  Stay current on research trends and tools. Strong presentation and communication skills.  Able to explain the rationale for research outcome within a larger context.  Able to organize projects and findings.  Regularly communicates project status.  Understand the mission and goals of design and research, and is able to communicate with them to product teams Minimum Requirements:  7-10+ years of user research experience for web and/or cloud products with bachelor’s degree in design, HCI, applicable behavioral science, or related field.  Proficient in a variety of user research techniques and reports.   A solid track record of creating user journeys, conducting on-prem contextual inquiries, and developing data-driven cloud analytics.  Passion for user advocacy, telling customer stories, and simplifying complex problems.  Ability to understand not only the research domain, but also our products to a level of detail that enables you to help engineering, product management, and design to prioritize actions resulting from user research alongside new feature, technical debt, and product strategy.  Strong working knowledge of the latest research tools.  Strong written and verbal communication skills with ability to communicate effectively and concisely to project stakeholders as well as company leadership.  Experience working across multiple phases of design (conceptual mockups, information architecture, interaction design, visual design, prototyping, . 
  Preferred Qualifications: 3+ years of hands-on experience with advanced degrees (Masters, PhD, Strong quantitative and data analysis skills  Strong interest in data visualization and enterprise software  Working knowledge of accessibility guidelines and best practices  Experience building and testing with prototypes About the Team About Your Manager:Name: Paul DiGioiaTitle: Sr. Manager, UX Research With over 15 years of experience in UX, research, computer science, and management Holds a Master’s degree from UCI Experienced in leading successful projects in software engineering, UX research, and management at tech companies like Blue Coat Systems, NASA, and Nutanix Advocates for user-centered design Leadership style based on collaboration, transparency, and empowerment Fosters a culture of continuous learning and growth Prioritizes both customers and team members What The Team Says: The team appreciates the inclusive and collaborative culture within the UX research department Leader creates an environment where everyone feels empowered to contribute their unique perspectives Provides clear goals and support while allowing freedom to explore and experiment with work Balance of structure and autonomy results in a dynamic and high-performing team How We Work: Team works in a hybrid mode, with 2-3 days in the office per week. --

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