Senior SalesForce Administrator

2 months ago

Bengaluru, India BlackLine Full time
Job Description Get to Know Us:

It's fun to work in a company where people truly believe in what they're doing

At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.

Since being founded in 1, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.

 

Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.

 

Work, Play and Grow at BlackLine


Make Your Mark:

The Senior Salesforce Administrator role will support Salesforce and applications integrating to Salesforce. This role must have a strong understanding of operations and development processes as well as experience with project management, data management, and administering training. BlackLine is currently on Salesforce Classic. Lightning migration is in the project pipeline.


You'll Get To:

  • Design and implement updates to Salesforce or its 3rd party application solutions using best practices through standard configuration.
  • Develop clear end-user and stakeholder business requirements and specifications.
  • Influence change and drive user adoption in support of an expanding Salesforce environment.
  • Planning and analysis of user requirements to design, configure and administer SFDC including but not limited to APEX code and supporting test classes, Visualforce pages, custom objects/fields, validation rules, process builder, trigger, page layout, permissions and complex workflow rules.
  • Full cycle administration, including training & documentation using industry best practices within Salesforce.
  • Document and maintain processes, policies, application configuration and help related materials for users.
  • Provide recommendations for process and application improvements.
  • Keep up-to-date on new Salesforce and 3rd party application products, features and functionality to recommend and apply improvements to internal business challenges.
  • Initiate, plan and execute projects and other assigned tasks as delegated.
  • Mentor junior staff to support knowledge sharing and professional growth.
  • Manage Gainsight and FinancialForce application portfolio including support and enhancement.

What You'll Bring:

  • Bachelor's Degree in Computer Science, Information Systems or related fields.
  • Working experience of SFDC lightning migration, Salesforce CPQ & Billing, Ironclad Contracts, and Einstein Analytics.
  • Demonstrated advanced administration/configuration, development and reporting analytics.
  • Working knowledge of 3rd party integrations and Appexchange packages including but not limited to Marketo, DocuSign, GainSight, Apttus, Ironclad and FinancialForce.

We’re Even More Excited If You Have:

  • Excellent written and verbal communication and interpersonal skills.
  • Ability to perform in a fast-paced, fast-changing work environment.
  • Ability to work cross-functionally and learn quickly.
  • Experience in software or SaaS industry is a plus
  • Experience running projects from initiation to completion with minimal oversight.
  • A process before tools approach to problem solving.
  • Customer services oriented.
  • A positive attitude and enthusiasm to get things done with a creative approach to problem solving.
  • Ability to assist in creation of functional and technical specifications.
  • Must embrace in learning, sharing knowledge and working with changing technology.
  • A team player who can collaborate with our internal team and other cross functional teams.
  • The ability to solve highly complex business problems across platforms utilizing Salesforce and other business applications.
  • Excellent analytical, technology, communication and problem-solving skills.

Thrive at BlackLine Because You Are Joining:

  • A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation
  • A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
  • A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.

BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.

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