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Business Processes Associate Consultant

4 months ago

Bengaluru, India SAP Full time

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now 

 

What you'll do 

 

  • Act as a subject matter expert in SAP Concur data integration and core products to guide customers for best practice configuration and integration designs.
  • Lead data integration projects from start to complete. This includes the initial customer contact, project implementation, and transition to support.
  • Use technical skills to support customer testing and troubleshoot connectivity, data transformation, and posting issues.
  • Consistently communicate project status with the SAP Concur project manager and/or customer by means of status reports and status calls (as applicable).
  • Work on support cases from the relevant case queue(s) through to resolution and/or escalation to R&D.
  • Adhere to and maintain service level agreement (SLA) KPI metrics for support cases. 
  • Maintain up-to-date knowledge of SAP Concur's products, implementation practices, and methodologies.
  • Comply with all corporate policies, such as data security, compliance, and auditing. 

 

What you bring 

 

  • Technical degree or equivalent experience, Minimum 6 months to 2 years of customer-facing services and/or support, consulting or software implementation experience
  • Hands on experience in either API-based and/or file-based integrations
  • Experience with Web Services and data types/markup language such as JSON, CSV, XML, XLS, etc
  • Working knowledge in the programming languages JavaScript, Java, Groovy Scripting and XML/XSLT
  • Experience with financial applications and knowledge of accounting processes, a plus
  • Exceptional written and verbal communication skills in English
  • Strong technical consulting, analysis & problem-solving skills 
  • Excellent presentation skills, project management skills a plus
  • Basic knowledge of SAP Concur software product, a plus.
  • Ability to persuade and influence. 
  • EMEA and/or AMER shift working hours (Flexibility to work during weekends on need or on regular basis)

 

Meet your team 

 

The SAP Concur Associate Intergration Consultant is responsible for the design, configuration/development, implementation, troubleshooting, monitoring, and support of SAP Concur products related to Data Integration requirements. 

This role involves understanding customer integration requirements, translating them into technical application designs, and potentially configuring/developing and supporting SAP Concur system integration components. 

#BusinessProcessT1

 

 

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 379529  | Work Area: Consulting and Professional Services  | Expected Travel: 0 - 10%  | Career Status: Graduate  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.