Branch Operations Manager
4 weeks ago
Role Responsibilities
Managing Operations and service for the Branch.
Strategy
Focus on customer serviceBusiness
Acquire new customers and deepening in existing customer relationshipProcesses
Full knowledge of banks processes.People & Talent
Good communication skills, IRDA & AMFI certifiedRegulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the Branch to achieve the outcomes set out in the Bank’s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.Other Responsibilities
Embed Here for good and Group’s brand and values in India; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);Our Ideal Candidate
Any Graduate/Post GraduateRole Specific Technical Competencies
New customer on boarding Investment queries Excel & Microsoft word Mortgage knowledge-
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