Change Control and Support Engineer

3 weeks ago

Pune, India Workday India Private Limited Full time

About the Role

Join a pioneering organization at the forefront of technological advancement, dedicated to leveraging data-driven insights to transform industries and drive innovation. 

We are seeking a highly skilled and motivated Change Control and Support Engineer to join our dynamic team. In this role, you will play a critical part in ensuring the smooth and controlled release of data pipelines, while also providing exceptional support to our internal data consumers. You'll be responsible for managing the change control process, implementing CI/CD pipelines, and troubleshooting any issues that arise with our data infrastructure.

This role is perfect for someone who is passionate about data operations, enjoys working in a fast-paced environment, and thrives on collaboration. You'll have the opportunity to work with cutting-edge technologies and make a real impact on our data-driven initiatives.

About You

Responsibilities

The incumbent will be responsible for (but not limited to) the following:

Collaborate with stakeholders to understand and document change requirements, including impact analysis, risk assessment, and change scheduling.

Coordinate change approval meetings with the Change Control Board (CCB), ensuring that all necessary documentation is available for review.

Understand existing data pipelines, architecture and facilitate discussions and provide guidance during change approval meetings to ensure a thorough review of change requests, including consideration of potential impacts and risks.

Plan, coordinate, and lead deployments of major product releases, and weekly maintenance and hotfix releases

Ensure all changes are documented, approved, and monitored appropriately

Manage change control process for development and release readiness criteria and ensure all changes meet criteria prior to deployment

Provide deployment instructions and provide guidance to Operations teams

Work cross-functionally with teams including QA, Engineering, PM, Production Support and Operations

Assist in the identification and mitigation of potential risks and issues associated with changes.

Act as a stakeholder for the configuration and maintenance of change request management within ServiceNow, ensuring that the system supports efficient and effective change management processes.

Monitor and report on the status of change requests, providing regular updates to stakeholders and leadership.

Continuously improve change management processes and tools by identifying areas for enhancement and implementing best practices

Qualifications

Bachelor's degree in computer science, information systems, or a related field.

Experience with specific tools (CI/CD, Jira, Confluence, Jenkins, Git, TestRail); Familiarity with ServiceNow or other change management tools.

Proven 5+ years experience in change management coordination, Release or a related role.

Strong understanding of change management principles, methodologies, and best practices. Ability to prioritize and manage multiple change requests simultaneously.

Deep understanding of SDLC, SQA processes, and agile methodology

Excellent organizational skills with great attention to detail.

Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

Knowledge of ITIL principles and certification (e.g., ITIL Foundation) is a plus.

Other Qualifications

Strong understanding of data management, data governance, business intelligence, and analytics technologies and processes.

Experience with Amazon Web Services (AWS) S3, RDS, EC2, Snowflake, Databricks

Test automation experience

Experience automating release and build processes

Experience with Apex programming and SOQL

If you are a results-driven individual with a passion for data and analytics and a proven track record in IT/data change management, we invite you to apply for this exciting opportunity. Join our team and contribute to the success of our data-driven initiatives.

  • Change Control and Support Engineer

    2 weeks ago

    pune, India Workday India Private Limited Full time

    About the Role Join a pioneering organization at the forefront of technological advancement, dedicated to leveraging data-driven insights to transform industries and drive innovation.  We are seeking a highly skilled and motivated Change Control and Support Engineer to join our dynamic team. In this role, you will play a critical part in ensuring the...

  • IT Change Management Coordinator

    2 weeks ago

    pune, India Jade Global Full time

    What you will do:  * Monthly and Quarterly reconciliation reporting and analysis * Configuration changes, monthly reporting using CaoSys CS Audit and, analysis * Provide change management operational support * Support change automated tool (Cherwell) * Support change process, workflow support and creation * Support change management troubleshooting and...

  • Control Systems Engineer

    1 month ago

    Pune, India Corning Full time

    Requisition Number: 62808   Corning is vital to progress – in the industries we help shape and in the world we share. We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts,...

  • Control Systems Engineer

    1 month ago

    Pune, India Corning Full time

    Requisition Number: 62808 Corning is vital to progress – in the industries we help shape and in the world we share. We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and...

  • Control Systems Engineer

    2 weeks ago

    pune, India Corning Full time

    Requisition Number: 62808 Corning is vital to progress – in the industries we help shape and in the world we share. We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and...

  • Control Systems Engineer

    4 days ago

    Pune, India Corning Full time

    Requisition Number: 62808Corning is vital to progress – in the industries we help shape and in the world we share.We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and...

  • Change Manager

    1 week ago

    Pune, India NCS Group Full time

    Are you looking for value-adding and impactful work?Do you want to make a difference with your expertise?With us, you’ll be able to make it happen.NCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital services, technology, and more.We believe in utilizing the...

  • Change Manager

    1 week ago

    pune, India NCS Group Full time

    Are you looking for value-adding and impactful work?Do you want to make a difference with your expertise?With us, you’ll be able to make it happen.NCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital services, technology, and more.We believe in utilizing the...

  • Change Manager

    1 week ago

    Pune, India NCS Group Full time

    Are you looking for value-adding and impactful work?Do you want to make a difference with your expertise?With us, you’ll be able to make it happen.NCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital services, technology, and more.We believe in utilizing the...

  • Document Controller

    1 month ago

    Pune, Maharashtra, India AtkinsRéalis Full time

    We’re AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services and project management company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that...

  • Change Manager

    2 weeks ago

    Pune, India NCS Group Full time

    Are you looking for value-adding and impactful work?Do you want to make a difference with your expertise?With us, you’ll be able to make it happen.NCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital services, technology, and more.We believe in utilizing the...

  • Change Manager

    1 week ago

    pune, India NCS Group Full time

    Are you looking for value-adding and impactful work? Do you want to make a difference with your expertise? With us, you’ll be able to make it happen. NCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital services, technology, and more. We believe in utilizing the...

  • Change Manager

    1 week ago

    pune, India NCS Group Full time

    Are you looking for value-adding and impactful work? Do you want to make a difference with your expertise? With us, you’ll be able to make it happen. NCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital services, technology, and more. We believe in utilizing the...

  • Change Manager

    2 weeks ago

    Pune, India NCS Group Full time

    Are you looking for value-adding and impactful work?Do you want to make a difference with your expertise?With us, you’ll be able to make it happen.NCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital services, technology, and more.We believe in utilizing the...

  • Linux application change support

    7 days ago

    Pune, India FIS Full time

    Position Type :Full timeType Of Hire :Experienced (relevant combo of work and education)Education Desired :Associate's DegreeTravel Percentage :0%About this team:Works under minimal supervision on complex projects. Wide latitude for independent judgment. Generates statistical reports and analyses for management. Monitors team activity for quality control....

  • Linux application change support

    7 days ago

    Pune, India Jobs for Humanity Full time

    Job DescriptionPosition Type :Full timeType Of Hire :Experienced (relevant combo of work and education)Education Desired :Associate's DegreeTravel Percentage :0%About this team:Works under minimal supervision on complex projects. Wide latitude for independent judgment. Generates statistical reports and analyses for management. Monitors team activity for...

  • Support Engineer

    4 weeks ago

    Pune, India MICHELIN Full time

    Support Engineer- - - - - - - - - - - -3-5 years of relevant experience in Oracle AppsOrder to Cash, Account Receivables expertiseTechno Functional skillsKEY EXPECTED ACHIEVEMENTSIncident Management: Urgency identification and priority validation are done, technical and functional analysis is provided, solutions are delivered to users, potential workarounds...

  • Microsoft 365 - Admin & Support

    1 month ago

    Pune, India Change Leader Full time

    **JOB DESCRIPTION** **Microsoft 365 - Admin & Support** **Experience**:5 - 8 Years **Locations**:Mumbai, Pune **Primary Skills**:O 365 Services, Messaging Environments, Power Shell Scripting **Secondary Skils**:Active Directory **Desired Skills & Responsibilities - Highly technical expertise in the Microsoft 365 services. - Knowledge on MS Teams (both...

  • Linux application change support

    1 week ago

    Pune, Maharashtra, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Travel Percentage : 0%About this team: Works under minimal supervision on complex projects. Wide latitude for independent judgment. Generates statistical reports and analyses for management. Monitors team activity for quality...

  • Support Engineer

    1 month ago

    pune, India MICHELIN Full time

    Support Engineer - - - - - - - - - - - - 3-5 years of relevant experience in Oracle Apps Order to Cash, Account Receivables expertise Techno Functional skills KEY EXPECTED ACHIEVEMENTSIncident Management: Urgency identification and priority validation are done, technical and functional analysis is provided, solutions are delivered to users, potential...