Contact Center Specialist I 3 to 5 Years I Noida
4 weeks ago
Job Description
- Responsible for calling insurance companies in US to analyze the claims and follow up on outstanding Account Receivable (AR).
- Capable to capturing denials.
- Appeal to insurances for pending claims.
- End to End knowledge of RCM (revenue cycle management) process.
Primary Skills
- 2-3 years’ Experience in international BPO, specifically in a Voice, Backend and Email Handling process.
- Handle customer issues, escalation calls and coordinate with different functions, case management.
- Excellent communication (written and verbal) and comprehension skills in English.
Secondary Skills
- Willing to work in 24/7 environment.
- Open to Work from Office.
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