State Service Manager

1 month ago

Kolkata, India Danaher Full time

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. 

The for Beckman Coulter Diagnostics is responsible

This position is part of the located in and will be.

You will be a part of the and report to the responsible for . If you thrive in a and want to work to build a world-class organization—read on.

In this role, you will have the opportunity to:

Direct and control the field service organization in a defined area by managing Field Service Engineer (FSE) assignments in the territory for customer support. Be the primary responsible person in the territory for customer satisfaction. Manage installed base assignments to FSEs and perform periodic changes as needed. Drive KPIs for the region by establishing customized goals for the territory. Forecast and implement scheduled activities in the territory. Responsible for the service revenue and managing Account Receivables in the territory. Manage service contracts and spares/ consumables billing. Responsible for spare part optimization. This includes planning for Min-Max inventory to ensure timely availability of spares and consumables and keep the field stocks optimal without excess. Responsible for the service escalation process. Leverage right resources to provide quick solutions to breakdowns, thereby improve customer TAT. Talent management: Responsible to manage training needs of field team as demanded by the IB. Manage performances and development goals of team. Responsible to drive associate engagement in the territory based on Employee Engagement survey.

The essential requirements of the job include:

It would be a plus if you also possess previous experience in:

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit .

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

  • State Service Manager

    1 week ago

    Kolkata, West Bengal, India Danaher Full time

    Wondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...

  • State Service Manager

    1 week ago

    Kolkata, India Danaher Full time

    Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that...

  • state incharge

    2 weeks ago

    Kolkata, India Randstad India Full time

    JD :State In Charge as role . Designation: as present profile base location : Kolkata. Roles & Responsibilities: Support to achievemonthly & yearly sales Targets of Jharkhand and enhance ofmarket share. Help Sales team in appointmentof new dealers throughout the region. Followup with distributor and sales person district wise for payment& primary sales. ...

  • Managed Services

    4 weeks ago

    Kolkata, India BT Group Full time

    Managed Services - Project Co-ordinator **Job Req ID**:13032**Posting Date**:21-Apr-2023**Function**:Business Services & Operations**Location**:PLOT NO II F/1, BLOCK II F, RA, Kolkata, India**Salary**:Competitive**Why this job matters** The Service Delivery Advisor 2 assists in service delivery activities across multiple customer accounts, supporting...

  • Sbi Recruitment – Marketing Executive

    1 month ago

    Kolkata, West Bengal, India State Bank of India Full time

    Job DescriptionThe executive will primarily drive marketing activity of various training programmes/ conclaves/ seminars/ workshops/ services etc. at SBIL and other ATIs[ads1]Job ResponsibilitiesOverseeing and developing integrated marketing campaigns, conduct market research and analyse data to identify and define target groups for SBI ideas and products in...

  • Sbi Recruitment

    1 month ago

    Kolkata, India State Bank of India Full time

    Job Description The executive will primarily drive marketing activity of various training programmes/ conclaves/ seminars/ workshops/ services etc. at SBIL and other ATIs [ads1] Job Responsibilities Overseeing and developing integrated marketing campaigns, conduct market research and analyse data to identify and define target groups for SBI ideas and...

  • Managed Services

    4 weeks ago

    Kolkata, India BT Group Full time

    Managed Services - Project Co-ordinator **Job Req ID**:12135**Posting Date**:24-Mar-2023**Function**:Business Services & Operations**Location**:PLOT NO II F/1, BLOCK II F, RA, Kolkata, India**Salary**:Competitive

  • State customer marketing Executive

    3 days ago

    Kolkata, India Diageo Full time

    Description : Job Title: Assistant Manager – Luxury Customer Marketing Company: Diageo - United Spirits Location: Kolkata, India Level: L6A - Assistant Manager Reports to: Senior Manager - Luxury Customer & Advocacy Manager Qualification: MBA Experience: 5-7 years of work experience in the hospitality and luxury industry The...

  • Area Sales Manager

    3 days ago

    Kolkata, India BNC Motors Full time

    #BNC Motors is hiring Area Sales Manager based at Kolkata as a state head for the West Bengal market. The appropriate candidates are hereby required to share their updated resume at: debasish.ghoshal@bncmotors.inRequirementsFull time MBA with minimum 4 years EV 2W OEM experience from the state level operation is a must. Required additional previous minimum 2...

  • Cluster Area Manager

    1 month ago

    kolkata, India Tata AIA Life Insurance Full time

    JOB DESCRIPTION A Position Overview Position Title Cluster Area Manager Department CSC - Partnership Distribution Level/Band Manager Grade 402 Role Summary  Manages a team of 10-12 Area Managers Relationship management with CSC State Head, District Managers (DMs) and Insurance SPOC in assigned states ...

  • SALT Asset Management, Associate 2

    9 hours ago

    Kolkata, India RSM Delivery Center Private Limited (India) Full time

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll...

  • SALT Asset Management, Associate 2

    7 hours ago

    Kolkata, India RSM Delivery Center Private Limited (India) Full time

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll...

  • SALT Asset Management, Associate 2

    4 hours ago

    Kolkata, India RSM Delivery Center Private Limited (India) Full time

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll...

  • Service Desk Voice

    4 weeks ago

    Kolkata, India 2COMs Full time

    **Skill : L1 Tech Support with** **International Voice (Voice and Accent Round is included)** **Location-Kolkata** **Job Description for Service Desk agent**: - Perform remote troubleshooting through diagnostic techniques and pertinent questions - Determine the best solution based on the issue and details provided by customers - Walk the customer through...

  • Service Delivery Manager

    2 weeks ago

    kolkata, India Tech Mahindra Full time

    Delivery Manager with atleast 5 years of past experience as Delivery head of a BU / Large projectProject Management experience mandatoryAround 15 years total experienceStrong people management skillsStrong Communication and customer interfacing skillsTechnical or Functional Background is a plusGo Getter and troubleshooterERP background will be a plusPast...

  • Service Delivery Manager

    2 weeks ago

    kolkata, India Tech Mahindra Full time

    Delivery Manager with atleast 5 years of past experience as Delivery head of a BU / Large project Project Management experience mandatory Around 15 years total experience Strong people management skills Strong Communication and customer interfacing skills Technical or Functional Background is a plus Go Getter and troubleshooter ERP background will be a plus...

  • Service Delivery Manager

    2 weeks ago

    Kolkata, India Tech Mahindra Full time

    Delivery Manager with atleast 5 years of past experience as Delivery head of a BU / Large projectProject Management experience mandatoryAround 15 years total experienceStrong people management skillsStrong Communication and customer interfacing skillsTechnical or Functional Background is a plusGo Getter and troubleshooterERP background will be a plusPast...

  • Service Delivery Manager

    2 weeks ago

    Kolkata, India Tech Mahindra Full time

    Delivery Manager with atleast 5 years of past experience as Delivery head of a BU / Large projectProject Management experience mandatoryAround 15 years total experienceStrong people management skillsStrong Communication and customer interfacing skillsTechnical or Functional Background is a plusGo Getter and troubleshooterERP background will be a plusPast...

  • Managed Services

    1 month ago

    Kolkata, West Bengal, India BT Group Full time

    Managed Services - Project Co-ordinator **Job Req ID**:31626**Posting Date**:16 Apr 2024**Function**:Business Services & Operations**Unit**:Business**Location**:PLOT NO II F/1, BLOCK II F, RA, Kolkata, India**Salary**:Competitive**Why this job matters** The Service Delivery Advisor 2 assists in service delivery activities across multiple customer accounts,...

  • Managed Services

    1 month ago

    Kolkata, West Bengal, India BT Group Full time

    Managed Services - Project Co-ordinator **Job Req ID**:31625**Posting Date**:16 Apr 2024**Function**:Business Services & Operations**Unit**:Business**Location**:PLOT NO II F/1, BLOCK II F, RA, Kolkata, India**Salary**:Competitive**Why this job matters** The Service Delivery Advisor 2 assists in service delivery activities across multiple customer accounts,...