Squad Lead

3 months ago


Mumbai, India IDFC FIRST Bank Full time

Role/Job Title:  Squad Lead

Function/ Department: Retail Banking Operations

Job Purpose:

The role holder will play a critical role in managing and leading the engineering innovation and growth of our front-end customer facing web and mobile platforms. This role acts as a technical leader, mentor, and internal subject matter expert for the teams.

Roles & Responsibilities:

This role involves managing and leading development squads. The position will responsible leading Robotics Process Automation projects along with E2E implementation and roll-out. Leading Projects relating E2E automation and digitization. Competition benchmarking and identifying industry best practices. Technical support system integration, API and RPA platform. In previous roles, must have led projects basis project management phases with multiple stakeholders. Led system changes/enhancements along with IT team independently. Liaison between process SME, IT team and RPA vendor for implementing or deploying BOT or operations of BOT. Strong in conceptualizing ideas & converting into functional & non-functional BRD and UD documents. Provide solutions to the BOTs bug/issue, troubleshooting and understands the BOT studio environment. Conceptual knowledge of Robotics process automation, AI and ML is a must Identify process redesign, RCA of an issue and present to the senior management and get a buy-in from all stakeholders for implementation. Strong negotiation skills in terms of closing vendor agreements for any solutions/application or software purchase. Manage the PMO of projects through robust tracking mechanisms. Strong presentation skills in designing a strategic idea and presenting to the senior management. Strong in data analytics, cost benefit analysis and impact assessment of projects identified. Taking initiatives & advising best practices to improve quality & TAT for the unit. Knowledge of basic system/application architecture components. Strong communication skills to interact with Peers from the teams / cross functional & Senior Management.

Education Qualification: 

Graduation: Any

Post-Graduation: Any

Experience: 5 - 10 Years relevant experience.



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