Embedded System Associate Category Manager

5 months ago

Bengaluru, India Crio.Do Full time

Roles & Responsibilities:


Client Solutioning:

  • Understand and propose solutions as per the client requirements in the assigned category, particularly focusing on embedded systems and software.
  • Collaborate closely with the sales team to build comprehensive technical and commercial proposals, ensuring alignment with client needs and industry standards.
  • Develop and maintain standard solutioning models for a wide spectrum of embedded offerings, including but not limited to:
  • Embedded Hardware Design and Development
  • Firmware Development and Testing
  • Real-Time Operating Systems (RTOS) implementation
  • Embedded Linux and QNX solutions
  • IoT solutions and Edge Computing
  • Automotive Embedded Systems and AUTOSAR

Account Management:

  • Map the client organization with various stakeholders & verticals to identify and drive new business opportunities in respective categories.
  • Manage the delivery process post closure by working cross-functionally with Operations, Technical Specialists, and Content Teams, ensuring timely and quality deliverables.
  • Handle client escalations by liaising with internal stakeholders and leadership to resolve issues promptly and maintain high client satisfaction.
  • Prepare detailed account plans, execute them effectively, and continuously monitor to ensure client satisfaction and growth.

Category Roadmap:

  • Engage with multiple client stakeholders to understand their technical requirements, challenges, and future needs to build a robust category offering roadmap.
  • Take complete ownership of the content roadmap in the respective category, including:
  • Updating and enhancing training modules and technical content
  • Incorporating the latest advancements and industry trends in embedded systems
  • Developing case studies, white papers, and best practices for client education

Technical Expertise:

  • Strong understanding of the Engineering and R&D landscape with a focus on embedded systems.
  • Proficient in Embedded C/C++ programming, with experience in developing and debugging firmware.
  • In-depth knowledge of microcontrollers, microprocessors, and embedded hardware design.
  • Familiarity with RTOS concepts, including FreeRTOS, QNX, and other real-time operating systems.
  • Experience with embedded Linux, device drivers, and kernel programming.
  • Knowledge of communication protocols such as I2C, SPI, UART, CAN, and Ethernet.
  • Understanding of IoT architecture, protocols, and security.
  • Familiarity with automotive embedded systems, including AUTOSAR standards and automotive Ethernet.
  • Experience with development tools and environments such as IDEs, version control systems (Git), and debugging tools.


Soft Skills:

  • Must possess excellent communication skills, both written and verbal, to effectively convey complex technical concepts to clients and internal teams.
  • Strong analytical and problem-solving skills to identify client needs and propose appropriate solutions.
  • Go-getter attitude with a hands-on approach and a high sense of ownership.
  • Ability to manage multiple projects and priorities simultaneously in a fast-paced environment.
  • Strong interpersonal skills to build and maintain relationships with clients, stakeholders, and team members.

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