Program Manager

4 weeks ago

Bengaluru, India Mercari, Inc. (India) Full time
  • About Us
    • Mercari is a Japan-based C2C marketplace company founded in 2013 with the mission to “Create value in a global marketplace where anyone can buy & sell.” From being the first tech unicorn from Japan before its IPO in 2018 we have come a long way towards becoming a global player and continuously and diligently work towards our transformation journey with a strong focus on our mission.
    • Since its inception, Mercari Group has worked to grow its services, investing in both our people and technology. Over time Mercari has expanded from being the top player in the C2C marketplace in Japan to new geographies like the U.S. We have also successfully launched new businesses such as Merpay, which is a mobile payment service platform with a vision to create a society where anyone can realize their dreams through a new ecosystem centered not only on payment service but also on credit. Today, Mercari Group is made up of multiple subsidiary businesses including logistics, B2C platform, blockchain, and sports team management.
    • For our services to be utilized by people worldwide; however, there is still a mountain of work ahead of us. This endeavour naturally requires the capability of the best talent and minds, and that is exactly the reason for us to launch the India Center of Excellence. With your help, we will continue to take on the world stage and strive to grow into a successful global tech company.


    • Work Responsibilities
      • As a Mercari Program Manager, you will lead large projects for the various Mercari projects that bridge departments and teams as well as take the lead in creating and carrying out plans for strategic initiatives. Depending on the project, communication with teams in Japan, or teams in the US is necessary. Not only will you identify issues in our processes for product development, as well raise problems and implement improvements, you will also promote the implementation and practical use of agile development for features where development spans more than one team. Specific work responsibilities for this position include the following:
        • OKR Tracking and reporting
        • Coordinate with related Product Managers and stakeholders to drive milestone setting and decision-making. This involves not only India members but also members from various oversea countries.
        • Promote the program and accurately share with the relevant stakeholders any progress and risks involved in an entire program
        • Work with the cross-functional teams to manage prioritisation, execution and monitoring of project activities
        • Influence business, operational and technical teams to ensure that best practices are followed and implemented.
        • Champion the key pillars of Program Change Management: Stakeholder management, Communications, Training, Metrics, Resistance management and Recognition practices.
        • Identify gaps in the technology and work with the teams to drive improvements.
    • Bold Challenges
      • The Mercari marketplace app has been downloaded by millions of users mainly in Japan and the US, and each individual user utilizes the service in their own particular way. We still have a ways to go to achieve our mission of “Create value in a global marketplace where anyone can buy & sell.” This is why we are constantly challenging ourselves with the latest innovations, which allows us to grow as a company.
      • In order to implement large projects (programs), initiatives, and more amid these challenges, we involve various divisions and multiple development teams in implementation. Creating and implementing the plans that will make these things happen are the job of our Program Managers. As Mercari’s organisations grow, they are becoming more diverse. Leading a program in such an organisation means coming up with and implementing big ideas and plans.
      • If you’re ready to conjure bold ideas and plans while working with the highly skilled engineers who join Mercari all the time, then come and help us change the definition of value the world over.

Requirements

  • Those who agree with the mission and values of the Mercari Group and each company
  • Enthusiasm for strengthening the engineering organization　
  • 5 years or more experience as a project manager or engineer leader
  • Experience in detecting and resolving product and organizational issues on your own
  • Experience in designing and actually implementing systems and rules for teams and organizations (rules for small teams are also acceptable)
  • In-depth understanding of Agile methodologies, particularly Scrum and Kanban.
  • Experience/Understanding of technical concepts relevant to cloud, front-end and back-end development methodologies, APIs, and software engineering.
  • Excellent project management skills, with a proven track record of successfully managing complex technical projects from initiation to completion.
  • Preferred Experience
    • Development experience as a software engineer　
    • Experience as an engineering manager
    • Experience in promoting projects with many stakeholders

    • Working Conditions
      • Employment Status
      • Full-time
    • Reference Materials:
      • What Engineering office actually is
      • Providing the best experience for all Engineers: What Kind of Team is the Engineering Office?#MercanRela

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