Area APAC-MEA Demand Planning Hub Manager

3 weeks ago

Pune, India Ferrero Full time
Job Location: ​Pune​Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000  dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

For our newly established Area APAC-MEA Demand Planning Hub, we are currently looking for a the Demand Planning Hub Manager, based in Pune (India), who will report professionally to the Group S&OP & Planning Process Improvement Manager and managerially to the Area Supply Chain and Area Business Planning and Development Managers. 
The area Demand Planning Hub organization will be crucial for the company success, a robust demand planning process will enhance the effectiveness of the overall supply chain improving customer satisfaction, reducing at the same time the operating costs.
As a Demand Planning Hub Manager, you will play a key role in driving and deploying the Demand Planning process in the organization, according to the standards set by Global Demand Planning Centre of Excellence and in alignment with the Operational Excellence initiatives. Equally important, you will be responsible for monitoring Demand Planning Performance and Model Adoption within the Area and execute Demand Planning activities in close collaboration with the Markets. Finally, you will drive the Area S&OP consensus meeting, managing demand consolidation at Area Level.
 

Main Responsibilities:

Covering this role, you will support the development of the Global Standard Model and drive the adoption in each Region of the Area, ensuring consistent deployment of Global Templates, in alignment with the Operational Excellence initiatives. Moreover, you will monitor the Target Operating Model implementation roadmap by Region/ Country and support the IT department on the tool’s implementation (BlueYonder & SAP TM, among others).
You will also work on the enhancement of local capabilities through ad-hoc training initiatives and support the implementation of Change Management initiatives to ensure buy-in of the Global Model. Your role as demand planning professional family focal point will be crucial in ensuring seamless and continuous Region / Country demand planners’ coordination.
Equally important, you will represent the center of statistical expertise for the Area, equipping the key stakeholders with the capabilities required to deploy the Group Template as well as develop process standards manuals ensuring understanding of Area context and business environment. Furthermore, you will be developing expertise on key drivers and variables impacting the model’s development by category and type of customer unit, sharing best practices across Regions/Countries.
Moreover, you will monitor performance and KPIs, ensuring they align smoothly with the Global Centre of Excellence. This role supports defining and cascading related KPIs to regions and serves as the primary contact for demand expertise on monitoring, control, and root cause analysis at the area level.
Regarding the Demand Planning Baseline Generation, you will set up statistical forecasts in collaboration with the Area Demand Planning Hub team, the Global COE and Demand planners in the markets. You will also work in collaboration with markets to ensure understanding of the baseline and enable uplift definition as well as demand consolidation and communication with Area outlining main drivers and trend explanations.
Concerning the Area Consensus meeting, you will be the BPO (Business Process Owner). You will attend and facilitate the Area Consensus meeting with the CBO, managing demand consolidation; understand changes by Region / Brand / Category at area level and support the CBO office in deepening the demand root causes and making trade-off decisions.
Finally, you will be accountable for managing people, ensuring a management system based on Group values, motivation, diversity & inclusion, competence development and empowerment.
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Who we are looking for:

You will bring your Master’s Degree in Engineering or any Operations/Supply Chain related field and 10 to 15 years of work experience; preferably cross / pan geographies and regions in demand planning and transformation programs implementation in multinational companies within the Consumer-Packaged Goods industry.  
You have a broad experience in driving demand planning processes, both in the design and set up phase both in running ongoing activities mastering the interactions with Regions and Group stakeholders within the broader context of the S&OP process.
To effectively cover the role will be required a high level of strategic thinking and planning, the capability to understand business dynamics, analytical skills to translate data into business insights, strong influencing and communication skills to engage with senior business stakeholders and support them in the decision-making process.
Moreover, you have consolidated project management experience, leading digital transformational projects in international environments within matrix organizations. This experience has strengthened your ability to drive change management initiatives and establish new ways of working. 
Complete your profile a deep knowledge of statistical forecasting tools (e.g. Blue Yonder) and of MS Office and the availability to travel up to 40% of the time.
 

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world. 

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