Desktop Support Engineer
4 weeks ago
Qualification: Bachelor’s degree in computer science or Diploma certification.
Experience: 2 to 5 Years
Work days / Time : Monday to Saturday (10:00 am to 7:00 pm)
Location : Borivali West (Mumbai)
Responsibilities:
- Responding to client support requests.
- Contacting clients to find out the nature of the problem.
- Connecting client via a remote link.
- Troubleshooting hardware and software issues.
- Installing and maintaining hardware and computer peripherals.
- Installing and upgrading operating systems and computer software.
- Troubleshooting networking and connection issues.
- Advising on software or hardware upgrades.
- Providing basic training in computer operation and management.
Requirements
Skills:
- Bachelor’s degree in computer science or Diploma certification.
- Proven work experience as a desktop support engineer or support technician.
- Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
- Knowledge of popular operating systems, software applications, and remote connection systems.
- Ability to solve complex hardware and software issues.
- Ability to travel and work after hours when necessary.
- Excellent interpersonal skills.
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