ServiceNow Remedy Developer

2 months ago

Hyderabad, India SPG Consulting Full time
OverviewThe ServiceNowRemedy Developer plays a crucial role in designing developing andimplementing solutions within the ServiceNow and BMC Remedyplatforms. Their work is integral to the overall success of the ITService Management (ITSM) function ensuring that the platforms aretailored to meet the organizations specific needs andobjectives.KeyResponsibilities
  • Collaborate withstakeholders to gather requirements and design technical solutionswithin the ServiceNow and BMC Remedyplatforms
  • Develop customize and configureServiceNow and BMC Remedy applications and modules to enhancefunctionalities
  • Integrate the ServiceNow andBMC Remedy platforms with other IT systems and thirdpartyapplications
  • Create and maintain technicaldocumentation and user guides for implementedsolutions
  • Participate in testing and qualityassurance activities to ensure the reliability and performance ofdeveloped solutions
  • Provide ongoing support andtroubleshooting for ServiceNow and BMC Remedy applications andassociated integrations
  • Collaborate withcrossfunctional teams to address and resolve technical issues andoptimize platform performance
  • Design anddevelop reports and dashboards to support business intelligence anddecisionmaking
  • Stay updated with the latestreleases and features of ServiceNow and BMC Remedyplatforms
  • Contribute to continuous improvementinitiatives and best practices in ITSM and platformdevelopment
RequiredQualifications
  • Bachelors degree inComputer Science Information Technology or relatedfield
  • ServiceNow Certified ApplicationDeveloper (CAD) or ServiceNow Certified Implementation Specialist(CIS)
  • 2 years of experience in ServiceNow andBMC Remedy platform development andcustomization
  • Proficiency in JavaScriptAngularJS or other scriptinglanguages
  • Experience in integrating ServiceNowand BMC Remedy with other IT systems andapplications
  • Strong knowledge of ITSM processesand frameworks
  • Excellent problemsolving andanalytical skills
  • Ability to work effectivelyin a dynamic fastpaced environment
  • Excellentcommunication and collaborationabilities
  • Strong attention to detail andcommitment to delivering highqualitysolutions

scripting,businessintelligence,bmc remedy,attention todetail,collaboration,cross-functional collaboration,technicaldocumentation,javascript,itsm processes,reporting,testing,userguides,application configuration,technical solutions design,itservicemanagement,troubleshooting,angularjs,communication,dashboards,servicenow,analyticalskills,systems integration,application development,qualityassurance,problem-solving,applicationcustomization,integration,requirementsgathering

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