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Sr. Ops Associate, In Stock Management

4 months ago

Bengaluru, India ASSPL - Karnataka Full time
We are looking for a bright, enthusiastic, and analytical candidate with a strong ability to solve problems and simplify processes and execute in the space of operational and supply chain excellence in Amazon India business. This becomes all the more challenging in India where the mode of business is marketplace.
The AM Associate, ISM will help sellers grow their sales on Amazon by building and nurturing a partnership to help support the sellers inventory, fulfillment and logistics requirements. The associate will help to create an engaging experience for our seller partners by providing inputs on inventory planning and providing logistics & fulfillment support. He/She will have the opportunity to identify improvement opportunities in supply chains, create solutions for it and pro-actively identify potential issues before they surface.
This position requires strong self-motivation, self-starting, negotiations and multi-tasking skills. The ideal candidate will have the ability to work closely with sellers, Amazon Ops and Planning and Ops Managers to manage inventory and supply chain issues for the sellers.

Key job responsibilities
 Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs (Service Level Agreement) are met per quality standards.
 Delivers on multiple deadlines and priorities compulsively as a self-directed individual, comfortable with a fast-paced, ambiguous environment.
 Developing and updating reporting focused on key operational performance indicators.
 Responsible to manage tactical planning and drive execution of assigned tasks
 Ensure seller / vendor operational performance delivery inline with targets
 Retrieve and analyze data using Excel, Access, SQL or other data management systems
 Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program

About the team
The In Stock Management Team is designed to guide and assist sellers to ensure seamless experience while working with Amazon systems. The responsibilities include providing support to sellers in improving their capabilities to ensure seamless business operations. The candidate will assist sellers to get well versed with various Amazon tools, provide support for inbound management and drive supply chain management initiatives with sellers. These tasks include, but are not limited to, assisting in Fulfillment Center (FC) appointment management process, interacting/coordinating with the sellers, identifying and correcting gaps in processes, maintaining records of work received and work performed etc.

We are open to hiring candidates to work out of one of the following locations:

Bengaluru, KA, IND

BASIC QUALIFICATIONS

- Bachelor's degree

PREFERRED QUALIFICATIONS

- Experience with Excel