Cafe Steward

1 month ago

Mumbai, India Hunger Inc Hospitality Pvt Ltd Full time

As a Cafe Operations: Steward at Bombay Sweet Shop, you will assist the Front-of-house team with getting packaging ready and replenished and help stock & set up the store, and assist with other daily duties assigned by the Manager or Supervisor.


This role will report to the Cafe Operations Manager and will be based out of multiple locations all over Mumbai.


Our flagship restaurant, The Bombay Canteen showcases the wealth of India’s cuisine by recreating local, seasonal dishes and reinterpreting age old Indian culinary traditions in a frequently changing menu. Our next venture, O Pedro, pays homage to the energy of Goa in a menu that brings back the fun of tropical living with simple, sophisticated food and drink, with influences from the state’s Portuguese history. Bombay Sweet Shop is a modern day mithai shop which brings back the magic of mithai in a never seen before avatar, in a fun and contemporary way, while staying deeply rooted in traditions and techniques. Our online venture - enthucutlet is a bimonthly food mag that brings you unusual stories about food in India, and our all-day cafe Veronica's, holds a piece of Mumbai's heart in the iconic Jude Bakery, and showcases the best sandwiches, coffee, bakes, and wine Our newest restaurant, Papa's, launched in February 2024, boldly breaks the rules of Indian cuisine and fine dining to offer an elevated and adventurous interpretation of its comforting forms and flavors.

Responsibilities:

  • Greet guests, escort them to their tables, and present menus.

  • Take orders, serve food and beverages, and provide excellent customer service to ensure a positive dining experience for guests.

  • Take food and beverage orders accurately and enter them into the POS system.

  • Maintain cleanliness and organization of the dining area, including tables, chairs, etc.

  • Organize and restock shelves & store with retail products

  •  Assist the operations team in daily duties.

  • Handle payment transactions, including processing cash, credit card, and digital payments.

  • Work a varied schedule based on business needs.

Bombay Sweet Shop is a modern-day mithai shop and Hunger Inc.'s third space, after The Bombay Canteen and O Pedro, which featured in Conde Nast Traveler's Top 10 Restaurants in India. Our dream is to bring back the magic of mithai in a never seen-before avatar, in a fun and contemporary way, while staying deeply rooted in traditions and techniques.

Our mithais are delivered within Mumbai and all over India. In the last 3 years, we have grown from Mumbai dine-in and deliveries to being people's go to choice for gifting, festivals and celebrations. This year, we continue to scale new heights and present at more locations across the country and that’s where we need YOU

Requirements

Qualifications

  • Basic English oral skills

  • Basic Math skills

  • Ability to communicate effectively in a group environment

  • Previous experience in a customer service or restaurant environment is not mandatory but preferred.

  • Ability to maintain a safe work environment

  • Ability to interact collaboratively with others

  • No degree required

  • Physical stamina and ability to stand for extended periods.


*This job description is a summary of the role and does not cover a comprehensive listing of activities or responsibilities that are required of the employee.

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