Senior Travel Consultant

2 months ago

Gurugram, India Builder.ai - What would you Build? Full time

About Builder.ai

We’re on a mission to make app building so easy everyone can do it – regardless of their background, tech knowledge or budget.  We’ve already helped thousands of entrepreneurs, small businesses and even global brands, like the BBC, Makro and Pepsi achieve their software goals and we’ve only just started. 

Builder.ai was voted as one of 2023’s ‘Most Innovative Companies in AI’ by Fast Company, and won Europas 2022 ‘Scaleup of the Year’. Our team has grown to over 800 people across the world and our recent announcement of $250m Series D funding (and partnership with Microsoft) means there’s never been a more exciting time to become a Builder.

Life at Builder.ai

At Builder.ai we encourage you to experiment Each role at Builder.ai has unlimited opportunities to learn, progress and challenge the status quo. We want you to help us become even better at supporting our customers and take AI app building to new heights.

Our global team is diverse, collaborative and exceptionally talented. We hire people for their differences but all unite with our shared belief in Builder’s HEARTT values: (Heart, Entrepreneurship, Accountability, Respect, Trust and Transparency) and a let’s-get-stuff-done attitude.

In return for your skills and commitment, we offer a range of great perks, from hybrid working and a discretionary variable pay or commision scheme, to employee stock options, generous paid leave, and trips abroad #WhatWillYouBuild

About the role

We're looking for a Travel Consultant to join our internal Travel Team. You'll handle travel arrangements for all Builder.ai Employees, including extensive international travel and VISA requirements. We are looking for someone with at least 3 years of experience in this field, you will be responsible for supporting both members of our travel team on extensive administrative functions and execution. We utilize our own internal system to manage travel requests, reporting, manage costs, and resolve issues efficiently. You will also be responsible for managing any cancellations and refunds.

Why you should join

The right candidate will be working with the travel team to manage the travel desk for all our 7 offices across the globe supporting employees from 42 nationalities. Your role ensures smooth travel experiences for our staff and maintains our high service standards. This opportunity will give you a chance to interact with cross functional teams from diverse regions and make things possible.

You'll be responsible for

  • Record keeping & Reporting: Proficiency in maintaining accurate and detailed records of bookings, payments, and transactions
  • Visa and Travel Documentation: In-depth understanding of the visa application process and related formalities across different countries.
  • Attention to Detail: Attention to detail to ensure all aspects of travel arrangements are accurate.
  • Communication Skills: Strong verbal and written communication skills (English).
  • Adaptability: Flexibility to handle unexpected changes and challenges with a positive attitude and professionalism.
  • Airline Miles: Understanding and familiarity with reservation processes.

Requirements

  • Maintain meticulous and accurate records of bookings, payments, and transactions.
  • Proficient in MS Excel / Google sheets and adept at generating reports to track and analyze travel-related data.
  • Possess a minimum of 3 years of relevant experience in the management of corporate clients with international travel and Meetings, Incentives, Conferences, and Exhibitions requirements.
  • Proficient in effectively managing travel operations with a focus on cost efficiency, encompassing both domestic and international travel arrangements for groups and individuals.
  • Proficiency in navigating the visa application process and associated formalities.
  • Excellent familiarity with computer reservation systems.
  • Skilled in efficiently managing and resolving various travel-related issues, conflicts, complaints, and handling last-minute emergency situations.
  • Comprehensive knowledge/understanding of International geography.
  • Monitor and process all travel and accommodation cancellations and refunds.

Required Qualifications

Bachelor’s degree in tourism, travel, hospitality, business management or related.

Benefits

  • Discretionary variable pay or commission scheme dependant on your role
  • Stock options in a $450 million funded Series D scale-up company
  • 24 days annual leave + public holidays
  • 2 x Builder family days each year
  • Time off between Christmas and New Year
  • Generous Referral Bonus scheme
  • Fully funded Private Medical Insurance 
  • Free lunch at our state of the art working environment in Gurugram

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