Desktop Support Engineer

2 months ago


Vadodara, India Expertia AI Full time

- Install, upgrade, support and troubleshoot Windows and any other authorized desktop software/applications(eg MS Office, Outlook, O365 etc)

- Install, upgrade, support and troubleshoot End User Workspace Hardware such as desktop, laptops, Printers, Mobile Devices, Scanners etc

- Maintain inventory of spares and IT Assets at CUSTOMER location

- Perform general preventative maintenance tasks on devices and software

- Basic Network knowledge & Troubleshooting.

- Good understanding of AV,AD, DNS, DHCP,Wireless, Backup/Restore and Patching

- To accurately record, update and document requests using the IT service desk system

- Should co-ordinate with Central IT for all compliance related tasks

- Flexible to work in shifts and remote locations

- Excellent verbal communication skills

- Fluency in English


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