Head of Bio Medical Field service

7 days ago

Gurugram, India Careerconnects Full time
Job Title:Head of Biomedical FieldServices
Location:GurgaonIndia
Company:Our client is a series A funded and fastgrowing B2B globalmarketplace for medical devices based inGurgaon.
Aboutthe Company: Our client is a pioneering series Afunded and rapidly expanding B2B global marketplace for medicaldevices dedicated to revolutionizing the healthcare industry byproviding advanced solutions and equipment. We are seeking anexperienced and dynamic professional to lead our BiomedicalServices team at a nationallevel.
JobSummary: The Head of Biomedical Services will beresponsible for overseeing and managing the biomedical servicesacross the country. This role involves leading a team of biomedicalservice engineers ensuring the maintenance and optimal performanceof capital equipment and imaging devices such as XRay andUltrasound machines. The ideal candidate will have a strongbackground in biomedical engineering extensive experience inmanaging large teams and a proven track record of deliveringhighquality service in the healthcaresector.KeyResponsibilities:
  • Leadand manage the national biomedical services team providingdirection support and developmentopportunities.
  • Oversee the installationmaintenance and repair of biomedical equipment ensuring compliancewith industry standards andregulations.
  • Develop and implement strategicplans to enhance service delivery and customersatisfaction.
  • Ensure the optimal performanceand reliability of capital equipment and imaging devices includingXRay and Ultrasound machines.
  • Collaborate withother departments and stakeholders to address technical issues andimprove service efficiency.
  • Monitor andevaluate the performance of the biomedical services team providingfeedback and implementing improvements asneeded.
  • Manage the budget and resources for thebiomedical services department ensuring costeffectiveoperations.
  • Stay updated with the latestadvancements in biomedical engineering and medical devices andincorporate relevant innovations into the servicestrategy.
  • Establish and maintain strongrelationships with clients suppliers and regulatorybodies.
  • Ensure all service activities complywith health and safety regulations and qualitystandards.
  • Set up systems and processes fromthe ground up to enhance operational efficiency and servicedelivery.
  • Manage Annual Maintenance Contracts(AMCs) effectively to ensure high service quality and customersatisfaction.
QualificationsandExperience:
  • Bachelors degree in Biomedical Engineering or a relatedfield.
  • 10 to 15 years of experience inbiomedical services with a focus on managing teams at a nationallevel.
  • Extensive experience with capitalequipment and imaging devices including XRay CT Scan Ultrasoundmachines and Critical care products / ICU products like ventilatorsAnaesthesia work stations etc
  • Proven trackrecord of successfully leading and developing large teams ofbiomedical service engineers.
  • Strong technicalknowledge of biomedical equipment and their maintenancerequirements.
  • Excellent leadershipcommunication and organizationalskills.
  • Ability to develop and implementstrategic plans to improve service delivery and operationalefficiency.
  • Strong problemsolving skills andthe ability to work effectively underpressure.
  • Knowledge of industry standardsregulations and best practices in biomedical engineering andhealthcare services.
  • Experience in setting upsystems and processes from the groundup.
  • Experience in managing Annual MaintenanceContracts(AMCs).

healthcareregulations,organizational skills,team management,biomedicalengineering,x-ray,customer satisfaction,medical devices,digitalx-ray,ventilators,leadership,communication,maintenance,ultrasoundmachines,strategic planning,problem-solving,industrystandards,service delivery,amc,capitalequipment

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