Treasures Relationship Manager
2 months ago
Business Function
:As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.
Job Purpose:
·Acquire clients through e-boarding of the provided leads and nurture the relationship for AUM build up in a steady manner.
·Establish the Virtual Relationship Channel as a major revenue contributor through effective engagement with clients via multiple communication channels
·Ensure right balance of the product mix and balance NTB (New to Bank NR customers) with increased penetration of existing customers to deepen the wallet share.
·Drive and deliver a radical improvement in customer satisfaction scores through timely engagement and redressal of client enquiries.
·Ensure highest levels of customer satisfaction. Interact with new customers to detail & explain all features & functions of products & assist in on boarding of new clients.
·Empower DBS IN clients embrace the value delivery channels to improve transaction efficiency and effectiveness
Required Experience:
·Minimum of 3-4 years of experience in a 24x7 contact center environment OR in a Back-Office Processing OR Banking OR Financial Services Industry
·Should be willing to work in rotational shifts and experienced in moving between multiple screens and systems while entering the data
·Experience in handling difficult customer chats/conversations, while simultaneously entering data on different screens
Education / Preferred Qualifications:
·Minimum qualification of a Graduate. Professional Certification/ Courses in financial services / e-commerce would be an added advantage
Work Relationship:
·Direct reporting to Team Lead- Virtual Banking
·Work with peers within team, Centre and from other support and Business Units
·Management of clients and prospects for acquisition, handle query or complaint resolution and entrench client relationship.
·Close interaction with Regional / Cluster teams and Operations to ensure consistent delivery of service standards
-
Treasures Service Rm
5 days ago
Mumbai, India DBS Bank Full time**JOB DESCRIPTION** **Position Title: Treasures Service Manager** **Department: CBG** **Rank: Sr Officer/Analyst/Associate/Senior Associate** **Reports To: Sr Associate/Cluster Head** **Job Purpose** (In a brief, specific one or two-sentence statement, answer the questions: "Why does this position exist?" and "What is it expected to accomplish?") -...
-
Treasures Service RM
2 months ago
mumbai, India DBS Bank Full timeTreasures Service RM-(WD52128) CBG As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and...
-
Treasures Service RM
2 months ago
Mumbai, India DBS Bank Full timeTreasures Service RM-(WD52128) CBG As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal...
-
Treasures Service Rm
4 weeks ago
Mumbai, India DBS Bank Full time**CBG** As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers...
-
Treasures Service Rm
4 weeks ago
Mumbai, India DBS Bank Full time**CBG** As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers...
-
Treasures Relationship Manager
2 months ago
mumbai, India DBS Bank Full timeBusiness Function : As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to...
-
Treasures Segment Lead
1 month ago
Mumbai, India DBS Bank Full timeBusiness FunctionGroup Strategic Marketing & Communications is responsible for building, protecting, and enhancing the DBS brand in an increasingly commoditised banking industry. Responsibilities - - You will be responsible for the project management, execution and activation of sponsorships and events, that DBS enters into contract with or creates, in an...
-
Treasures Segment Lead
2 months ago
mumbai, India DBS Bank Full timeBusiness Function Group Strategic Marketing & Communications is responsible for building, protecting, and enhancing the DBS brand in an increasingly commoditised banking industry. Responsibilities - - You will be responsible for the project management, execution and activation of sponsorships and events, that DBS enters into contract with or creates,...
-
Treasures Segment Lead
2 months ago
Mumbai, India DBS Bank Full timeBusiness Function Group Strategic Marketing & Communications is responsible for building, protecting, and enhancing the DBS brand in an increasingly commoditised banking industry. Responsibilities - - You will be responsible for the project management, execution and activation of sponsorships and events, that DBS enters into contract with or creates,...
-
Treasurer - Apac
1 month ago
Mumbai, India dLocal Full time**Why you should join dLocal?** dLocal enables the biggest companies in the world to collect payments in 37 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make...
-
Team Lead, Treasures RM
2 months ago
Mumbai, India DBS Bank Full timeTeam Lead, Treasures RM -(WD53617) As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal...
-
Sales RM- investment banking
2 weeks ago
Mumbai, India Response Informatics Full timeThis opportunity is for Sales domain- HNI wealth management, investment advisory with a private MNC bankAcquire and upgrade quality Treasures clients in the branch location areas• Engage with existing customers to deepen the wallet share through retention and growth of AUM.• Accountable for achieving monthly & annual volume and revenue objective, as...
-
Sales RM- investment banking
2 weeks ago
Mumbai, India Response Informatics Full timeThis opportunity is for Sales domain- HNI wealth management, investment advisory with a private MNC bankAcquire and upgrade quality Treasures clients in the branch location areas• Engage with existing customers to deepen the wallet share through retention and growth of AUM.• Accountable for achieving monthly & annual volume and revenue objective, as...
-
Senior Manager Treasury Front Office- Mumbai
2 months ago
mumbai, India Paradise Placement Consultancy Full timeJob Description: Monitoring and assisting in managing the organization’s bank relationships and liquiditymanagementRaising resources through various debt products viz., Bank borrowings, NCDs, IC, CommercialPaper, external borrowings, Subordinate Debt etc.Build and maintain banking relationship and drive negotiation with bankers. Manage...
-
Analyst, Service Manager, Treasures
1 week ago
mumbai, India DBS Bank Full timeBusiness Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to...
-
Analyst, Service Manager, Treasures
2 months ago
Mumbai, India DBS Bank Full timeBusiness Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help...
-
Mumbai, India First Solution Full timeApply for Relationship Manager Or Senior Relationship Manager, First Solution in Mumbai ,Pune ,Bhopal ,Indore ,Nagpur for 3 - 8 Year of Experience on TimesJobs.com.
-
Relationship Manager
6 days ago
mumbai, India Tabbdoc Aircraft Full timeWe Are Hiring For Relationship Manager Role.Job Role: Relationship ManagerLocation: MumbaiJob Type: Full-timeEducation: MBA in Marketing/International Business/Similar any other specializationSalary Range: 25,000 to 40,000 per monthSkills:Excellent English communication skillExcellent presentation skillCustomer Relationship ManagementCustomer...
-
Mumbai, Maharashtra, India First Solution Full timeJoin Our Team as Relationship Manager or Senior Relationship Manager at First Solution!We are looking for professionals with 3 to 8 years of experience to join our team in Mumbai, Pune, Bhopal, Indore, and Nagpur.
-
Relationship Manager
5 days ago
Mumbai, India YES BANK Full timeCore Responsibilities Relationship Management : Managing the banking and investments relationship of YES FIRST clients and responsible for overall growth of Liabilities & Investment business from HNI segment Develop, manage, and expand YES FIRST customer relationships by providing service level which exceeds client expectations of most important customer...