Treasures Segment Lead

1 month ago

mumbai, India DBS Bank Full time

Business Function


Group Strategic Marketing & Communications is responsible for building, protecting, and enhancing the DBS brand in an increasingly commoditised banking industry. Responsibilities - - You will be responsible for the project management, execution and activation of sponsorships and events, that DBS enters into contract with or creates, in an effort to build, promote and further the brand awareness of DBS and support the brand overall.

Job Overview:

As the Treasures Segment Lead, you will be responsible for managing and developing the bank's affluent customer segment by providing a differentiated value proposition and an exceptional customer experience. This will involve identifying the needs of affluent customers, developing product and service offerings, and implementing strategies to increase customer engagement and loyalty.

Key Responsibilities:

- Develop and implement a segment strategy that attracts and retains affluent customers, with a focus on differentiated value propositions that meet their unique needs

- Collaborate with other teams, such as Product Development, Marketing, and Customer Service, to deliver a seamless customer experience for affluent customers across all customer touchpoints

- Develop and maintain a deep understanding of affluent customers' needs, preferences, and behaviors, and use this knowledge to develop product and service offerings that meet their needs

- Monitor industry trends and best practices in order to stay up-to-date with the latest developments in the affluent banking segment

- Develop and manage relationships with key customers, both individual and institutional, with the goal of growing the business and creating new opportunities

- Develop and manage the budget for the affluent segment, ensuring that resources are allocated effectively towards the achievement of the segment's strategic objectives

- Monitor customer satisfaction and loyalty metrics, and use this information to make data-driven decisions that improve the customer experience and drive business growth

- Lead, manage, and develop a team of relationship managers and other professionals to deliver on the segment's objectives

Qualifications:

- MBA degree with added preference to Marketing, or related field

- At least 8-10 years of experience in financial services, with a focus on affluent segments and managing a high-performance team of sales and/or relationship managers

- Deep knowledge of banking products and services, including wealth management products (, insurance)

- Proven ability to develop and implement successful segment strategies, with a track record of delivering business growth and customer satisfaction in the affluent segment

- Strong analytical and reporting skills, with experience developing metrics and tracking results to support decision-making

- Excellent communication and interpersonal skills, with a proven ability to develop and maintain strong relationships with key customers and stakeholders

- Strong leadership and management abilities, with a track record of developing and managing high-performance teams

- Ability to work collaboratively across teams and functions in a fast-paced, dynamic environment

We welcome experienced candidates who are up for a challenge in managing an affluent segment for a bank that upholds top quality and exceptional customer experience. 

  • Treasures Segment Lead

    4 weeks ago

    Mumbai, India DBS Bank Full time

    Business FunctionGroup Strategic Marketing & Communications is responsible for building, protecting, and enhancing the DBS brand in an increasingly commoditised banking industry. Responsibilities - - You will be responsible for the project management, execution and activation of sponsorships and events, that DBS enters into contract with or creates, in an...

  • Treasures Segment Lead

    1 month ago

    Mumbai, India DBS Bank Full time

    Business Function Group Strategic Marketing & Communications is responsible for building, protecting, and enhancing the DBS brand in an increasingly commoditised banking industry. Responsibilities - - You will be responsible for the project management, execution and activation of sponsorships and events, that DBS enters into contract with or creates,...

  • Treasures RM

    4 days ago

    Mumbai, India DBS Bank Full time

    Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI),...

  • Treasures Service RM

    1 month ago

    Mumbai, India DBS Bank Full time

    Treasures Service RM-(WD52128) CBG As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal...

  • Treasures Service RM

    1 month ago

    mumbai, India DBS Bank Full time

    Treasures Service RM-(WD52128) CBG As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and...

  • Team Lead, Treasures RM

    1 month ago

    Mumbai, India DBS Bank Full time

    Team Lead, Treasures RM -(WD53617) As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal...

  • Sales RM- investment banking

    3 hours ago

    Mumbai, India Response Informatics Full time

    This opportunity is for Sales domain- HNI wealth management, investment advisory with a private MNC bankAcquire and upgrade quality Treasures clients in the branch location areas• Engage with existing customers to deepen the wallet share through retention and growth of AUM.• Accountable for achieving monthly & annual volume and revenue objective, as...

  • Agm-segment & Content Marketing

    1 month ago

    Mumbai, India Vodafone Idea Full time

    Job Req ID: 41357- Location: Mumbai, IN- Function: VIBS- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and...

  • Treasures Relationship Manager

    1 month ago

    mumbai, India DBS Bank Full time

    Business Function : As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to...

  • Treasures Relationship Manager

    1 month ago

    Mumbai, India DBS Bank Full time

    Business Function : As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to...

  • Mgr, Segment Mgmt.

    1 month ago

    Mumbai, India Standard Chartered Bank Full time

    RESPONSIBILITIES Ensure compliance with internal and external guidelines and ensure minimal audit findings. Review of NR client transactions to establish and confirm adherence to various governing policies include the cross- border guidelines. Point of contact for NR team, branches and Ops unit for policies and guidelines.  Find ways to improve...

  • StrideOne - Regional Head - SME Segment - West/South

    2 weeks ago

    Mumbai, India Stride One Full time

    Company Profile : StrideOne, the NBFC, has been setup with the vision to be a leading financial institution for Indian Startups and their ecosystem providing comprehensive financial services distributed digitally. We have a "Product First and Client First" approach and hence customize various financial services to the specific needs of the industry that the...

  • Product Lead-Credit Cards

    1 month ago

    mumbai, India IDFC FIRST Bank Full time

    Role/ Job Title:  Product Lead -Credit Card Function/ Department:  Credit Cards Job Purpose: The role entails for Implementation of launching, owning and maintaining Credit card products and propositions for the Millennial Segment, taking launches to closure with effective project management, evaluation of solutions and drive towards...

  • Product Lead-Credit Cards

    1 month ago

    Mumbai, India IDFC FIRST Bank Full time

    Role/ Job Title:  Product Lead -Credit Card Function/ Department:  Credit Cards Job Purpose: The role entails for Implementation of launching, owning and maintaining Credit card products and propositions for the Millennial Segment, taking launches to closure with effective project management, evaluation of solutions and drive towards...

  • Analyst, Service Manager, Treasures

    1 month ago

    Mumbai, India DBS Bank Full time

    Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help...

  • Product Lead-Credit Cards

    4 weeks ago

    Mumbai, India IDFC FIRST Bank Full time

    Role/ Job Title:Product Lead -Credit CardFunction/ Department:Credit CardsJob Purpose:The role entails for Implementation of launching, owning and maintaining Credit card products and propositions for the Millennial Segment, taking launches to closure with effective project management, evaluation of solutions and drive towards implementation. Support...

  • Data Scientist with a leading NBFC

    4 weeks ago

    Mumbai, India Skill Ventory Full time

    Roles and ResponsibilitiesSummary of ResponsibilitiesThe responsibilities would span data gathering, analysis and preparation, validation of models and preparing comprehensive model documentation in compliance with regulatory and internal requirements across different portfolios Microloans, Consumer loans, Two wheeler, Housing Loan, Small & Medium...

  • Project Lead

    6 days ago

    Mumbai, India Xpedeon Full time

    Algorithms is a product-focused company which develops world-class integrated Software solutions for Construction and other project related companies. Our ERP product Xpedeon (check out our website is used by many of the largest companies in this segment. More than 20000 users log into our systems every day.We are a team of around 100 qualified, talented...

  • Lead Generation Manager

    4 weeks ago

    mumbai, India WegoPro Full time

    Lead Generation ManagerAbout:Business Travel. Simplified. WegoPro (formerly known as Travelstop) is an exciting start-up, based in Singapore & Dubai, that is setting out to simplify, automate, and modernize the current business travel experience by providing travelers with tools that offer flexibility and control, while improving overall productivity....

  • Portfolio Manager

    4 weeks ago

    mumbai, India Skill Ventory Full time

    Roles and Responsibilities Create segmented framework for driving CASAValues in book. Create segmented campaigns along with Marketingteam and drive communication Monitor performance of each segment andevaluate course correction on a regular basis Work closely with SA / CSA product groups tojointly drive enablers on HNW Portfolio. Highlight best...