Cluster Business Manager

3 months ago

Lucknow, India Mahindra Rise Full time

Company:

Mahindra Last Mile Mobility Limited Responsibilities & Key Deliverables Deliverables Lead a team of Customer Care Managers, Share and implement best practices to achieve a high level of customer service, Drive faster closure on corrective advice for field vehicles (service actions), Dealer Management (Dealer Satisfaction), Monitor customer complaints and warranty issues, Strive to exceed the CSI, Escalate any surge in any field issues to PVT, Ensure all business aspects in place, Ensure quick closure of customer concerns, Ensure implementation of service processes at channel partners, Customer Retention, Channel Development & Expansion (Primary, Secondary and Tertiary), Driving Turn Around Time, Feedback on company as well as competitors’ products, Capability Building of Dealer Manpower, Fleet Management, Ensure execution of spare parts order by all channel partners for sufficient inventory, Guide channel partners for manpower/facilities/equipment optimization, Ensure profitability of workshops of channel partners, Service campaigns, Creating systems to ensure first time right service, Train the team on the aspects mentioned above Work Experience - 10+ Years Functional Areas of Expertise: Dealer Management, Familiar with managing customer relationships and quality services, Efficiency in ensuring proper implementation of services framework, Proficiency in planning and organizing work to meet expected outcomes, MS Office proficiency, Service Planning, Ability to stay abreast with the latest technological advancements Ideal candidate should have: Analytical mindset, Good communication skills, Sense of time management, Result-orientation, Good Team handling, Interpersonal skills, Agility with discipline, Accountability for results, Exponential synergy, Proactiveness, Strategic Foresight Preferable industries - Automobile AftermarketPreferred IndustriesEducation QualificationGeneral ExperienceCritical ExperienceMahindra Leadership CompetenciesStrategic Business Orientation_Business PerspectiveStrategic Business Orientation_Anticipating and Leveraging Business OpportunitiesStrategic Business Orientation_Strategic ForesightStrategic Business Orientation_Global mind-setLeadership through Sustainability_Strategize around,Sustainability DriversLeadership through Sustainability_Frugal mind setLeadership through Sustainability_Stakeholder focusLeadership through Sustainability_Triple Bottom Line SensitivityCustomer Focus_Customer SensitivityCustomer Focus_Customer DelightCustomer Focus_Service OrientationInnovation Led Transformation _Idea OrientationInnovation Led Transformation _Change catalystInnovation Led Transformation _Risk Taking with ResponsibilityResult Orientation with Execution Excellence_Effective Project ManagementResult Orientation with Execution Excellence_Passion for QualityResult Orientation with Execution Excellence_Accountability for resultsResult Orientation with Execution Excellence_Agility with disciplineLeveraging Human Capital_Exponential synergyLeveraging Human Capital_Team developmentLeveraging Human Capital_Entrepreneurial engagementLeveraging Human Capital_Appreciating diversityWeaving Passion and Energy at Work_Being Passionate about workWeaving Passion and Energy at Work_Working without BarriersWeaving Passion and Energy at Work_Blending Fun with workWeaving Passion and Energy at Work_Learning from FailuresSystem Generated Core SkillsProduct ManagementRelationship ManagementInfluencing SkillsConflict ManagementSystem DevelopmentSix SigmaProcess ManagementProduction PlanningProduct PlanningService Initiatives & CampaignsTalent AcquisitionSystem Generated Secondary Skills

  • Cluster Business Director

    2 weeks ago

    Lucknow, Uttar Pradesh, India Mahindra Rise Full time

    Job Title: Cluster Business DirectorAbout the Role:We are seeking an experienced Cluster Business Director to join our team at Mahindra Rise. As a key member of our leadership team, you will be responsible for leading a team of Customer Care Managers and driving business growth through customer satisfaction and dealer performance improvement.Key...

  • Cluster Business Director

    1 month ago

    Lucknow, Uttar Pradesh, India Mahindra Rise Full time

    Job Title: Cluster Business ManagerCompany: Mahindra RiseJob SummaryWe are seeking a highly skilled Cluster Business Manager to lead our team of Customer Care Managers and drive business growth in the region. The successful candidate will be responsible for implementing best practices to achieve high levels of customer service, driving faster closure of...

  • Kafka Cluster Manager

    1 month ago

    Lucknow, Uttar Pradesh, India HCLTech Full time

    Kafka Administrator Position at HCLTechWe are seeking a skilled Kafka Administrator to join our team at HCLTech in Lucknow. As a key member of our infrastructure team, you will be responsible for designing, implementing, and maintaining our Kafka messaging system.Key Responsibilities:Design and implement Kafka clusters to meet business requirementsConfigure...

  • Manager - Cluster Finance Business Partner

    2 months ago

    Lucknow, India DIAGEO India Full time

    Additional Job DescriptionKnowledge & skills:• Possess a flair for numbers, an ability to think big-picture• Ability to communicate with and explain financial concepts to non-finance stakeholders• Demonstrated ability to be proactive, self-driven with the capacity to work in a dynamic work environment• Ability to be a team player, trouble-shooter and...

  • Agm - Cluster Fp&a

    5 months ago

    Lucknow, India Vodafone Idea Full time

    Job Req ID: 42820- Location: Lucknow, IN- Function: Commercial/ Finance- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing...

  • Agm - Ms Insourcing - Cluster

    5 months ago

    Lucknow, Uttar Pradesh, India Vodafone Idea Full time

    Job Req ID: 43765- Location: Lucknow, IN- Function: Commercial/ Finance- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing...

  • Whs Officer, Whs

    6 months ago

    Lucknow, India ATSPL - Delhi Full time

    2+ years previous experience in Environment, Health & Safety or ME in Industrial Safety Engineering - Bachelor’s degree in engineering or a related field required. - Experience in reputed private or government organizations - Experience managing multiple direct reports. - Must be flexible regarding shifts. - Experience implementing lean principles and...

  • Content Leader

    4 hours ago

    Lucknow, India Mirchi Full time

    Mirchi seeks an experienced Cluster Programming Head to lead our UP & Bihar cluster. We're looking for a creative and strategic leader with a proven track record in programming and team management. The ideal candidate will oversee content development, drive ratings growth, and lead our talented team to success.KEY RESPONSIBITILES: Manage the sound-scape of...

  • Kafka System Architect

    3 weeks ago

    Lucknow, Uttar Pradesh, India HCLTech Full time

    We are seeking a skilled Kafka Administrator to join our team at HCLTech Lucknow.The ideal candidate will have expertise in designing, implementing, and managing Kafka clusters for high-performance data processing.Main Responsibilities:Design and implement scalable Kafka architecturesMonitor and optimize cluster performanceEnsure data consistency and...

  • Product Team Lead

    2 weeks ago

    Lucknow, India Abakkus Asset Manager Private Limited Full time

    Abakkus Asset Manager Private LimitedAbakkus is an alpha focused asset manager managing ~INR 37,000 crores in public markets and private equity strategies. Our offerings include Alternative Investment Funds across all three categories, Portfolio Management Services, Advisory Services for Domestic and Global Investors.In just 6 years of incorporation Abakkus...

  • Business Development Manager

    4 weeks ago

    Lucknow, Uttar Pradesh, India vipcourier Full time

    Job Title: Business Development ManagerJob Summary:We are seeking a highly motivated and experienced Business Development Manager to join our team at vipcourier. The successful candidate will be responsible for acquiring new franchises, managing existing client relationships, and identifying new business opportunities.Key Responsibilities:Acquire new...

  • Business Development Manager

    4 weeks ago

    Lucknow, Uttar Pradesh, India Royal Enfield Full time

    Job Title: Business Development ManagerJob Summary:We are seeking a highly motivated and experienced Business Development Manager to join our team at Royal Enfield. The successful candidate will be responsible for planning and implementing strategies to achieve budgeted volumes in the Motorcycle Business.Key Responsibilities:Develop and execute sales...

  • Business Operations Manager

    3 weeks ago

    Lucknow, Uttar Pradesh, India Genius Success Point Full time

    We are seeking a skilled Business Operations Manager to join Genius Success Point's busy back office team. As a key member of our administrative team, you will report to the Back Office Manager and assist with various administrative duties, including data management, project processing, market research, data analysis, and financial...

  • Business Operations Manager

    4 weeks ago

    Lucknow, Uttar Pradesh, India Genius Success Point Full time

    We are seeking a highly skilled Business Operations Manager to join our team at Genius Success Point. As a key member of our back office team, you will be responsible for overseeing various administrative duties, including data management, project processing, market research, data analysis, and financial management.Key Responsibilities:Conducting market...

  • Business Development Manager

    4 weeks ago

    Lucknow, Uttar Pradesh, India STAFFIAA Full time

    Job Title: Business Development ManagerJob Summary:As a Business Development Manager at STAFFIAA, you will be responsible for managing and growing client relationships, driving branch sales, and providing tailored financial solutions. You will deliver exceptional customer service while achieving sales targets and ensuring compliance with bank policies.Key...

  • Business Development Manager

    4 weeks ago

    Lucknow, Uttar Pradesh, India Snaphunt Full time

    The OpportunityWe are seeking a highly skilled Business Development Executive to join our team at Snaphunt. As a Business Development Executive, you will be responsible for identifying opportunities for new business development through following up on leads and conducting research on target clients.The RoleGenerate new business opportunities by meeting...

  • Business Development Manager

    3 weeks ago

    Lucknow, Uttar Pradesh, India STAFFIAA Full time

    Job Title: Business Development ManagerJob Summary:As a Business Development Manager at STAFFIAA, you will be responsible for managing and growing client relationships, driving branch sales, and providing tailored financial solutions. You will deliver exceptional customer service while achieving sales targets and ensuring compliance with bank policies.Key...

  • Business Development Manager

    3 weeks ago

    Lucknow, Uttar Pradesh, India BHARTI HR Full time

    Job Title: Business Development ManagerOverviewAt BHARTI HR, we are looking for a skilled Business Development Manager to expand our presence on Upwork and Freelancer.com platforms. This role involves identifying and engaging with freelancers, bidding on relevant projects, and building lasting relationships with clients. The ideal candidate will be a...

  • Business Development Manager

    4 weeks ago

    Lucknow, Uttar Pradesh, India Snaphunt Full time

    The OpportunityWe are seeking a highly motivated Business Development Executive to join our team at Snaphunt. The ideal candidate will have a proven track record of identifying and pursuing new business opportunities, with a strong focus on building relationships and driving revenue growth.Key ResponsibilitiesIdentify and pursue new business opportunities...

  • Business Development Manager

    4 weeks ago

    Lucknow, Uttar Pradesh, India vipcourier Full time

    Job Title: Business Development ManagerAbout the Role:We are seeking a highly motivated and experienced Business Development Manager to join our team at vipcourier. The successful candidate will be responsible for acquiring new franchises and managing existing client relationships.Key Responsibilities:Identify new business opportunities and maintain strong...