Spa Manager

4 weeks ago

Ahmedabad, India Courtyard by Marriott Full time

JOB SUMMARY

Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.

CORE WORK ACTIVITIES

Supporting Management of Spa Operations and Budgets

• Assumes the responsibilities of the Spa Director in his/her absence.

• Ensures all employees have the proper supplies, equipment and uniforms.

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

• Manages supplies and equipment inventories within budget.

• Maintains cleanliness of spa and related areas and equipment.

• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.

Ensuring and Delivering Exceptional Customer Service

• Sets a positive example for guest relations.

• Interacts with guests to obtain feedback on product quality and service levels.

• Handles guest problems and complaints.

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.

• Strives to improve service performance.

Conducting Human Resources Activities

• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.

• Ensures employees understand expectations and parameters.

• Brings issues to the attention of the department manager and Human Resources as necessary.

• Observes service behaviors of employees and providing feedback to individuals.

• Participates in employee progressive discipline procedures.

• Participates in an on-going employee recognition program.

• Reviews comment cards and guest satisfaction results with employees.

• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Supervises on-going training initiatives and conducting training when appropriate.

• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.

• Celebrates successes and publicly recognizes the contributions of team members.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

• Assists the Spa Director in managing the day-to-day operations of the spa as necessary.

  • Spa Manager

    1 week ago

    ahmedabad, India Marriott International Full time

    JOB SUMMARY Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget. CANDIDATE PROFILE ...

  • Spa Manager

    6 days ago

    Ahmedabad, India Marriott International Full time

    JOB SUMMARY Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget. CANDIDATE PROFILE  ...

  • Spa Manager

    3 days ago

    Ahmedabad, India Marriott International Full time

    Job Number 24088999Job Category SpaLocation Courtyard Ahmedabad, Ramdev Nagar Cross Road Satellite Road, Ahmedabad, Gujarat, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYPosition has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin...

  • Spa Manager

    1 week ago

    Ahmedabad, Gujarat, India Marriott International Full time

    Job Number Job Category SpaLocation Courtyard Ahmedabad, Ramdev Nagar Cross Road Satellite Road, Ahmedabad, Gujarat, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYPosition has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care,...

  • Agm - Postpaid Process & Delivery

    6 days ago

    Ahmedabad, India Vodafone Idea Full time

    Job Req ID: 17161- Location: Ahmedabad, IN- Function: Other- About: **Job Purpose** - Manage service provisioning team to ensure timely/accurate provisioning & reconciliation for respective clusters - Highlight issues to circles/Factory Lead for timely response & solutions. - Responsible for cluster of circles to carry out activities related to Number...

  • Agm-postpaid Process

    8 hours ago

    Ahmedabad, India Vodafone Idea Full time

    Job Req ID: 40248- Location: Ahmedabad, IN- Function: Other- About: - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data...

  • Assistant Manager Catering Sales

    2 weeks ago

    ahmedabad, India Accor Full time

    Company Description We are Accor.We are a worldwide Augmented Hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limits.We’re so much  more than hotels  —  we’re creating innovative...

  • Assistant Manager Catering Sales

    2 weeks ago

    Ahmedabad, India Accor Full time

    Company Description We are Accor.We are a worldwide Augmented Hospitality leader. We are more than 230,000 hospitality experts placing people at the heart of what we do, creating new connections & emotions for our guests, nurturing real passion for service and achievement beyond limits. We’re so much  more than hotels  —  we’re creating...

  • Front Desk Executive

    1 month ago

    Ahmedabad, India Vagaro Full time

    **About the Company**: Vagaro, Inc. develops an all-in-one business management platform and a powerful online marketplace for the salon, spa, and fitness industries. More than 148,000 professionals and 60,000 businesses in the United States, Canada, UK, and Australia use Vagaro's cloud-based software to manage all aspects of their operations. Consumers...

  • Assistant Curator Experiences with Architect

    1 month ago

    Ahmedabad, India House of MG Full time

    1. Responsible for all customer experiences and travel & tours. 2. Content development for Experiences. Developing experiences through research, making a program calendar, and coordination. 3. Creating programming/themes for birthday and weekend activities at the children’s area and for Bookstore/Spa. The central theme being to create a story that brings...

  • Interior Designer

    1 month ago

    Thaltej, Ahmedabad, Gujarat, India MINOTTI SPA Full time

    Client Consultation and Client Management. Space Management. Furniture Selection Selection of materials and finishes Project management. **Job Types**: Full-time, Permanent **Salary**: ₹25,000.00 - ₹45,000.00 per month Schedule: - Day shift Supplemental pay types: - Yearly bonus **Education**: - Bachelor's (preferred) **Experience**: -...

  • Sales Administration Coordinator

    4 weeks ago

    Ahmedabad, India United HR Solutions Private Limited Full time

    **Company Profile**: Our Client’s Company provides tailored intelligent healthcare solutions based on the latest professional insights. Every year, they supply high volumes of healthcare products via pharmaceutical supply programmes across the continent. **Job Location: S G Highway - **Ahmedabad **Job Profile**: - Responsible for the task assigned by...

  • MARCOM Manager

    4 weeks ago

    Ahmedabad, India Courtyard by Marriott Full time

    JOB SUMMARY Responsible for completing marketing plan for property. Manages all e-commerce opportunities. Develops a good working relationship with tourism bureaus and community leaders. CANDIDATE PROFILE  Education and Experience • High school diploma or GED; 2 years experience in the sales and marketing or related professional area. OR • 2-year degree...

  • Vagaro Technologies

    4 weeks ago

    Ahmedabad, India Vagaro Technologies Private Limited Full time

    About the Company :Vagaro develops an all-in-one business management platform and a powerful online marketplace for the salon, spa, and fitness industries. More than 450,000 professionals and 84,000+ businesses in the United States, Canada, UK, and Australia use Vagaro' s cloud-based software to manage all aspects of their operations. Consumers choose...

  • React.js Developer

    2 weeks ago

    ahmedabad, India Anomaly Business Consult Full time

    Experience: 4+ YearsShift: 5 PM - 1 AMResponsibility:Design and develop databases and applicationsCreate APIs & work with third party APIsHandle Application management, including ongoing support, bug fixes, patches, minimal enhancements code refactoring etc…Write high quality, readable and testable codeFunctional Knowledge:Knowledge about SPAKnowledge...

  • Digital Marketing

    1 month ago

    ahmedabad, India White Force Full time

    Job Description: Key Qualifications:- Seasoned in B2C digital retailing- E-commerce venture management experience- Expertise in FMCG or D2C verticals- Strong industry and product knowledge- Effective team communication skillsMarketing Strategy:- Develop online and email campaigns- Expert in Affiliate marketing, SEO, Google Ads, Facebook Ads- Plan...

  • QA (Manual)

    4 weeks ago

    Ahmedabad, Gujarat, India Vagaro Full time

    **About Vagaro Technologies Pvt Ltd**: At Vagaro Technologies Pvt Ltd, we are committed to developing an all-in-one business management platform and a powerful online marketplace catering to the salon, spa, and fitness industries. With great pride, we disclose that our cloud-based software is trusted by over 4,50,000 professionals and 84,000+ businesses in...

  • Vagaro Technologies

    5 days ago

    Ahmedabad, India Vagaro Technologies Private Limited Full time

    About the Company :Vagaro develops an all-in-one business management platform and a powerful online marketplace for the salon, spa, and fitness industries. More than 450,000 professionals and 84,000+ businesses in the United States, Canada, UK, and Australia use Vagaro' s cloud-based software to manage all aspects of their operations. Consumers choose...

  • Jr. SQL Programmer

    1 month ago

    Ahmedabad, India Vagaro Full time

    **About the Company**: Vagaro develops an all-in-one business management platform and a powerful online marketplace for the salon, spa, and fitness industries. More than 230,000 professionals and 81,000+ businesses in the United States, Canada, UK, and Australia use Vagaro' s cloud-based software to manage all aspects of their operations. Consumers choose...

  • Facility Executive

    3 days ago

    Ahmedabad, Gujarat, India MIFM operations Pvt Ltd Full time

    Roles And Responsibilities: - Site Operations Management - Monitoring of Housekeeping related activities - Arrangement of all consumables and supplies for Client / VIP visits - Interfacing with the pest control for carrying out the pest control activities at the facility. - Monitoring the mail room activities - Preparing the Daily/Weekly and Monthly...