Digital Panel
1 month ago
Understand and process restructuring of digital panel life cycle for optimization and improvement.
Collate end user experience and collaborate with cross functional team for feature enhancement.
Interact with field on regular basis for product testing basis used cases and share feedbacks to identify appropriate
solution.
Continuous updating of Trouble shooting manual to address FAQs and periodic training to field and assessment.
Process automation Using python/Tubule for Digital Panel
Management Reporting on key business metrics.
Measure of Success (KRAs) :
Quality of report
Digital RPA Achievement
Timely delivery of presentations/reports
Churn Control
Number of issues identified and solved effectively
Key project delivery
No of automations
Technical
Skills :
Tableau/Python skills are required.
MS office Expert Excel and PowerPoint
Knowledge in OS like Android, iOS, Windows & Mac
NOTE : Immediate Joiners Preferred.
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