Ecommerce Operations Executive

4 weeks ago


Mumbai Suburban, India BXI - Barter Exchange of India Full time

Company Overview


BXI (Barter Exchange of India) is a B2B Community of Brands | Business Units | Organisation promoting the philosophy of 'Give What You Have - Take What You Need'. It operates as a digital platform facilitating barter exchanges among members from diverse categories.


Qualifications and Skills


- Manage marketplace operations, including listings, inventory management, and sales analysis.

- Coordinate with vendors for product uploads and issue resolution.

- Act as the primary point of contact for new leads, educating them about our products and passing qualified leads to the sales team.

- Handle order processing and ensure timely delivery.

- Address customer inquiries and complaints.

- Regularly update the database and be on top of all developments.

- Streamline operational processes and conduct regular audits.

- Collaborate cross-functionally to align activities with objectives.


Roles and Responsibilities


- Bachelors degree in Business Administration, Marketing, or similar.

- 2-5 years of e-commerce operations experience, preferably in marketplaces.

- Strong analytical skills for data-driven decisions.

- Excellent communication and customer-centric approach.

- Ability to multitask, prioritize, and meet deadlines.

- Flexible to adapt to evolving business needs.


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