Ecommerce Operations Analyst

4 weeks ago


Mumbai, India Wella Company Full time

KEY RESPONSIBILITIES

  • Custodian for overall Data management & business reporting across customers within the Ecommerce vertical.
  • Interprets data from multiple sources & turns it into information that can be used by decision makers
  • Leads the Ecommerce Listing & Cataloguing activity and ensures thorough platform checks across platforms for accuracy of assortment.
  • Liases between Supply chain team and Customers for orders and P.O fulfilment
  • Coordinate with platform warehouses in case of delayed appointments/delivery escalations/returns etc
  • Supports the Ecomm manager on tracking and reconciling Monthly spends Budget across all brands.
  • Follows up for timely accounts receivables.
  • Closely tracks and monitors receipt of invoices, credit notes & debit notes, ensuring they are captured in the system on time etc


KEY REQUIREMENTS


  • 2-5 years in data management & analysis
  • Graduation or masters in any discipline
  • Proficient in Microsoft Excel (MS office)
  • Preferably worked in Ecommerce space before
  • Must have at least 1 year of Relevant experience in stakeholder management
  • Good spoken and written communication
  • Ability to understand data, generate insights and make data-based decisions.


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