Sales Application Engineer

2 weeks ago

Bengaluru, India Unifize Full time

Job Title: Sales Application Engineer (Unifize)

Location: Bangalore (this is a full time, US Shift)

Salary range: 15L to 30L per annum

Note: This role requires working during US business hours to effectively support our customers.

About Unifize:

At Unifize, we’re building a SaaS platform that revolutionizes process efficiency for product development, quality, and operations teams in ISO and FDA regulated companies, especially in the medical device, pharmaceutical, nutritional supplement, and cosmetics industries.

By integrating communication, data, documents, and workflows into a single source of truth, we help our customers deliver better products on time, on budget, and with reduced risk. 

Please review:

  • Case studies and testimonials from customers, who talk extensively  about their transformational experiences using Unifize. 
  • Medical device landing page, which explains how the Unifize platform solves problems for a specific industry sector.
The Role:

As a Sales Application Engineer at Unifize, you will play a pivotal role in our sales process by leveraging your technical expertise to understand customer needs and demonstrate how Unifize's software solutions can meet those needs. You will work closely with our sales team, providing technical support, conducting in-depth product demonstrations, and ensuring a seamless integration of our solutions into customer environments.

You will be reporting directly into the founding team and working out of our office in Bangalore.

Responsibilities:
  • Understand Customer Needs: Conduct detailed analysis of customers' technical requirements and challenges. Translate these into specific solutions using Unifize software, ensuring alignment with business objectives.
  • Conduct Product Demonstrations: Lead comprehensive product demonstrations and proof-of-concept exercises, highlighting the key features and benefits of Unifize software tailored to individual customer needs.
  • Respond to Technical Questions: Provide expert responses to technical queries from customers, addressing concerns related to software functionality, performance, and security.
  • Collaborate with Sales Team: Work in tandem with the sales team to identify potential customers, develop customized proposals, and formulate pricing and licensing strategies that meet both customer and company needs.
  • Provide Technical Support: Offer proactive technical support and troubleshooting assistance to customers, ensuring swift resolution of issues and optimal use of Unifize software.
  • Stay Updated with Technology: Continuously update your knowledge on the latest software and technology trends, as well as new features and updates to Unifize products, to provide informed and relevant solutions to customers.
Qualifications:
  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Minimum of 3 years of experience in a technical sales or sales engineering role, preferably within the software industry.
  • Strong technical background with proficiency in software development, deployment, and integration.
  • Excellent communication, interpersonal, and presentation skills.
  • Ability to work collaboratively with a sales team and independently manage multiple customer engagements.
  • Proficiency in using CRM and other sales tools.
Why Unifize?
  • Impact: Join us in our quest to revolutionize quality management and process efficiency in the life sciences and manufacturing sectors.
  • Innovation: Be at the forefront of a movement that champions agile, flexible, and transformative change.
  • Growth: Thrive in an environment that values continuous learning and personal development.

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