OTC-Mumbai

2 months ago

Mumbai, India 2coms Full time

ORDERTOCASH


AbouttheClient:

OurClient is a global professional services company with leadingcapabilities in digital cloud and security. Combining unmatchedexperience and specialized skills across more than 40 industries weoffer Strategy and Consulting Technology and OperationsServices.



Overview:Responsible for executing day to daytransactional requests and support the team lead and onshore teamon executing the requests on daily and ad hoc basis and supportingdelivery of program deliverables and interdependencies in anoptimizedmanner.





Requirements

JobOverview:We seek a detailoriented and organized professional tojoin our team as an OrdertoCash Specialist. In this role you willbe responsible for efficiently managing the entire OrdertoCashprocess ensuring timely order processing accurate invoicing andprompt collection of payments. The ideal candidate will have astrong background in order fulfillment billing and accountsreceivablemanagement.


Experience:Candidate should have at least 1 year of relevantexperience in Order To Cash(OTC).

MustHave:Order ToCash

Qualification:AnyGraduate

Responsibilities:

  1. OrderProcessing:

    1. Receiveand review customer orders for accuracy andcompleteness.
    2. Coordinatewith various departments to ensure timely and accurate orderfulfillment.
    3. Generateand validate invoices based on the ordersprocessed.

  2. Invoicing:

    1. Createand distribute invoices to customers in accordance with establishedbillingcycles.
    2. Verifybilling details pricing and terms to ensureaccuracy.
    3. Addressany discrepancies or issues with invoicespromptly.

  3. AccountsReceivable:

    1. Monitorand track customer payments to ensure timelycollection.
    2. Investigateand resolve payment discrepancies orissues.
    3. Generateand analyze aging reports to identify overdueaccounts.

  4. CustomerCommunication:

    1. Communicatewith customers regarding order status billing inquiries and paymentreminders.
    2. Provideexcellent customer service and address customer concerns orinquiries.

  5. CreditManagement:

    1. Assessand review customercreditworthiness.
    2. Establishand monitor credit limits forcustomers.
    3. Collaboratewith the credit department to manage creditrelatedissues.

  6. Documentation:

    1. Maintainaccurate and uptodate records of customer transactions andinteractions.
    2. Ensurecompliance with company policies and regulatoryrequirements


Job Overview: We seek a detail-oriented and organized professionalto join our team as an Order-to-Cash Specialist. In this role, youwill be responsible for efficiently managing the entireOrder-to-Cash process, ensuring timely order processing, accurateinvoicing, and prompt collection of payments. The ideal candidatewill have a strong background in order fulfillment, billing, andaccounts receivable management. Experience: Candidate should haveat least 1 year of relevant experience in Order To Cash (OTC).Must-Have: Order To Cash Qualification: Any GraduateResponsibilities: Order Processing: Receive and review customerorders for accuracy and completeness. Coordinate with variousdepartments to ensure timely and accurate order fulfillment.Generate and validate invoices based on the orders processed.Invoicing: Create and distribute invoices to customers inaccordance with established billing cycles. Verify billing details,pricing, and terms to ensure accuracy. Address any discrepancies orissues with invoices promptly. Accounts Receivable: Monitor andtrack customer payments to ensure timely collection. Investigateand resolve payment discrepancies or issues. Generate and analyzeaging reports to identify overdue accounts. Customer Communication:Communicate with customers regarding order status, billinginquiries, and payment reminders. Provide excellent customerservice and address customer concerns or inquiries. CreditManagement: Assess and review customer creditworthiness. Establishand monitor credit limits for customers. Collaborate with thecredit department to manage credit-related issues. Documentation:Maintain accurate and up-to-date records of customer transactionsand interactions. Ensure compliance with company policies andregulatory requirements

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