Airport Ground Staff

4 weeks ago


New Delhi, India IGI Aviation Services Full time

IGI Aviation services – A leading aviation services provider at Delhi Airport invites online applications for the different ground department of IGI Airport such as Airline, Ground Handling Companies, Hospitality, Retail Outlets, Food Courts, and Cargo for CSA profile. 

The Role

Your responsibilities will include: 

  • Checking passengers in for flights
  • Re-routing or re-booking passengers whose flights have been cancelled or delayed
  • Assisting disabled passengers or those travelling with young children
  • Giving passengers up-to-date information on flights
  • Assisting passengers with all inquiries, including lost or delayed baggage
  • Assisting staff in carrying out security checks as and when the situation arises
  • Delivering high levels of customer service to passengers and those travelling through the airport
  • Outside the airport terminal:
  • Handling all the loading and unloading of passenger bags from the aircraft
  • Helping direct passengers onto and off the aircraft
  • For more details please visit www.igiavaitiondelhi.com and apply online.

Ideal Profile

  • You have at least 1 year experience within a Admin Assistant or Receptionist role, ideally within the Aviation, Transport & Logistics industry.
  • You are organised and have good interpersonal skills.
  • You have good computer skills ( MS Word, Excel, Powerpoint).
  • You are service-oriented with excellent interpersonal skills.
  • You have good communication skills and are comfortable with handling phone calls in a positive and professional manner.
  • You are a strong team player who can manage multiple stakeholders
  • You are adaptable and thrive in changing environments
  • You pay strong attention to detail and deliver work that is of a high standard

What's on Offer?

  • Leadership Role
  • A role that offers a breadth of learning opportunities
  • Opportunity within a company with a solid track record of performance

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