Airport Agent
3 weeks ago
**Job description**
RECRUITMENT OPEN FOR FRESHER
Job Location - Kolkata
**Key Responsibilities**
Airport ground staff are responsible for various tasks related to the operation of an airport, including assisting passengers, handling baggage, and directing aircraft on the ground. Their specific job duties may vary depending on their role and the size of the airport. Some common responsibilities of airport ground staff include:
- Assisting passengers: This may involve checking in passengers, issuing boarding passes, and answering questions about flights, airport facilities, and local area information.
- Handling baggage: Airport ground staff may be responsible for loading and unloading baggage from aircraft, and transporting it to and from baggage claim areas. They may also be responsible for handling lost or damaged baggage.
- Directing aircraft on the ground: Airport ground staff may use hand signals or radio communication to direct aircraft to their assigned gates, and to instruct pilots on where to park and unload passengers and cargo.
- Monitoring the airport: Ground staff may be responsible for monitoring the airport for potential security threats, and for reporting any issues or concerns to the appropriate authorities.
- Providing customer service: Airport ground staff may be required to assist passengers with disabilities, and to handle any complaints or issues that arise.
- Handling flight delays and cancellations: When flights are delayed or cancelled, airport ground staff may be responsible for helping passengers reschedule their flights, and for providing information about alternative travel options.
- Performing administrative tasks: Airport ground staff may be responsible for maintaining flight schedules and passenger lists, and for updating records and documents as needed.
**Eligibility Criteria**
- Age: Some employers may have age restrictions for airport ground staff positions, typically requiring applicants to be at least 18 years old.
- Education: A high school diploma or equivalent is typically the minimum education requirement for airport ground staff positions. Some employers may require additional education, such as an associate's or bachelor's degree, depending on the specific role and responsibilities.
- Physical requirements: Airport ground staff may be required to stand for long periods of time, lift heavy objects, and perform other physical tasks. They may also be required to pass a physical exam or meet other physical requirements in order to be eligible for the job.
- Communication skills: Excellent communication skills are often required for airport ground staff positions, as they may need to interact with a wide variety of people, including passengers, pilots, and other airport staff.
- Customer service skills: Airport ground staff should be able to provide high-quality customer service, and be able to handle complaints and difficult situations in a professional and courteous manner.
- Computer skills: Basic computer skills are often required for airport ground staff positions, as they may be responsible for using computer systems to check in passengers, process baggage, and update flight schedules and passenger lists.
- Language skills: Some airport ground staff positions may require fluency in multiple languages, in order to assist passengers who speak languages other than English.
- Security clearance: Depending on the specific role, airport ground staff may be required to pass a security clearance check in order to be eligible for the job. This may involve a background check and drug screening.
**Job Types**: Part-time, Fresher
**Salary**: ₹8,086.00 - ₹22,032.88 per month
**Benefits**:
- Flexible schedule
Schedule:
- Flexible shift
Supplemental pay types:
- Commission pay
- Overtime pay
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