Account Manager Assistant

4 weeks ago


Sany, India Bista Univarsal Limited Full time
Overview:The AccountManager & Assistant plays a crucial role in maintainingstrong customer relationships and supporting the Account Managerwith various administrative tasks. They are responsible forensuring customer satisfaction managing accounts and providingsupport to the Account Manager.KeyResponsibilities:
  • Assist AccountManager in managing client accounts andrelationships.
  • Communicate with clients tounderstand their needs and address anyconcerns.
  • Generate and track sales ordersinvoices and payments.
  • Prepare and analyzesales and financial reports forclients.
  • Provide administrative support to theAccount Manager including scheduling meetings and managingcorrespondence.
  • Assist in creating andimplementing sales strategies andplans.
  • Coordinate with internal teams to ensuretimely and accurate delivery of products andservices.
  • Handle customer inquiries and provideproduct information.
  • Assist in resolvingcustomer issues and complaints in a timelymanner.
  • Conduct market research and analysis toidentify potential businessopportunities.
  • Monitor and report on sales andaccount performance.
  • Participate in promotionalevents and trade shows as required.
  • Assist inthe preparation of sales presentations andproposals.
  • Stay updated on industry trends andbest practices.
  • Collaborate with the sales teamto achieve targets andgoals.
RequiredQualifications:
  • Bachelors degree inBusiness Administration Marketing or a relatedfield.
  • Proven experience in sales or accountmanagement.
  • Strong understanding of customerservice principles and practices.
  • Excellentcommunication and interpersonalskills.
  • Proficiency in CRM software and MSOffice particularly Excel andPowerPoint.
  • Ability to prioritize and managemultiple tasks effectively.
  • Strong analyticaland problemsolving abilities.
  • Ability to workwell in a team and independently.
  • Attention todetail and accuracy in all workprocesses.
  • Proactive and adaptable to changingbusiness needs.
  • Knowledge of sales andmarketing techniques.
  • Ability to negotiate andbuild rapport with clients.
  • Understanding offinancial principles and reporting.
  • Ability totravel occasionally for client meetings andevents.
  • Professional demeanor and clientfocusedapproach.

communication,negotiation,customerservice,organization


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