Telecaller/ loan executive
4 weeks ago
Company Overview
Qualifiyer is an innovative EdTech company that provides online education solutions to students. With a team of 2-10 employees, we are dedicated to helping students explore career advancement opportunities through our platform. Our headquarters are located in Noida, and more information about us can be found on our website qualifiyer.live.
Job Overview
We are hiring a Telecaller/Loan Executive to join our team at Qualifiyer. As a Telecaller/Loan Executive, you will be responsible for making outbound calls to potential customers, introducing our loan products, and assisting them in their loan application process. This is a full-time position with a salary range of [Provide Salary Range]. We are looking for candidates with 1-3 years of experience in telecalling or loan processing.
Qualifications and Skills
- Proven experience of 1-3 years in telecalling or loan processing
- Excellent verbal and written communication skills
- Strong persuasive and negotiation skills
- Knowledge of loan products and financial industry regulations
- Ability to handle multiple tasks and work under pressure
- Good computer literacy and proficiency in MS Office
- Customer-centric mindset and ability to build rapport with customers
- Ability to work independently as well as in a team
Roles and Responsibilities
- Make outbound calls to potential customers and explain our loan products in detail
- Assist customers in filling out loan application forms and provide them with necessary guidance
- Ensure accurate and timely documentation of customer details and loan applications
- Handle customer queries, resolve complaints, and provide excellent customer service
- Meet monthly targets for loan conversions and contribute to the company's growth
- Maintain a positive and professional attitude towards customers and colleagues
- Collaborate with the sales team to identify and pursue new business opportunities
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