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Enterprise Sales Development Representative – Service Cloud
3 months ago
If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.
Role: Sales Development RepresentativeExperience- 3+ Years.
Location- Bangalore.Shift Timings: Flexible to Work In Global Shift
About MarketStar
In everything we do, we believe in creating growth, for our clients, employees, and community. For the past 35+ years, we have been generating revenue for the most innovative tech companies globally through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people and supporting them through mentorship, leadership, and career development programs. We provide service and support to our communities through the MarketStar Foundation.
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and for being named a top employer. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.
We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth
The Role:
As an Enterprise Sales Development Representative for the Service Cloud product line, you’ll quickly and efficiently generate buyer interest in our Enterprise segments through outbound prospecting activities and lead follow-up. You will be responsible for building a quality sales pipeline by uncovering, developing, and qualifying Enterprise sales opportunities in target markets, then working with the Enterprise Sales Team to progress the opportunity through the pipeline to close.
Sales Development Representatives are responsible foridentifying and contacting the right decision-makers within Enterprise organizations through cold calling, emailing, stakeholder navigation, and leveraging social media tools for prospecting. The ideal candidate will have a proven track record of overachieving in a fast-paced, up-market environment.
What You’ll Do:
Identify and create new qualified sales opportunities from outbound activities through alignment with the Enterprise Sales Team, Product Leads, and Sales Management. Lead high-touch demand generation and campaigns from conception, planning, execution, and launch. Engage with your prospects to build trusted relationships by providing insights tailored to their specific needs and interests. Engage with target prospects via phone, email, and social, both warm and cold, to generate new leads while consistently applying selection criteria to develop healthy sales opportunities. Communicate our value proposition in a pitch to potential customers. Provide follow-up on demand-generation activities. Responsible for building a sales/lead pipeline by meeting & exceeding lead generation (SAL) quotas. Create and maintain a database of contacts of current and future customers. Generate new business opportunities from both follow-up leads and targeted account-based outbound selling. Data entry and management of prospect and contact data in the CRM database. Provide feedback to management on the effectiveness of outbound phone and email campaigns. Support and drive attendance to local and national marketing events. Identify and qualify high-value opportunities for the New Business sales team.What You’ll Bring:
Bachelor’s degree in business, marketing, communications, or a related field. An MBA in sales and marketing is preferred. 3+ years of progressively increased responsibility in B2B sales within the SaaS space. It would be a bonus if you have prior sales development experience or have previously worked in the CPaaS/OPaaS industry. A proven passion for communications technology and software sales coupled with the determination, grit, and hustle it takes to succeed in a sales development role. The confidence and communication skills required to initiate phone conversations with C-Level, VPs, Directors, Founders, Heads of & Managers, navigate questions, and overcome objections. The curiosity required to learn, understand, and articulate our client’s technologies and our value proposition. Full (professional proficiency), both verbally and written, in English. Strong multi-tasking capabilities; you’ll naturally thrive in a busy, challenging role where you can take ownership of your success and contribute to a driven team. Ability to take initiative, prioritize, and manage time effectively. The drive and self-awareness required to continuously learn and improve your sales skills. Experience with CRM tools and platforms, such as Salesforce or HubSpot. Strong analytical skills to assess and identify opportunities for growth and improvement in sales strategies. Ability to work collaboratively with cross-functional teams to drive results and achieve targets. Proven track record of meeting and exceeding sales targets in a fast-paced environment. Experience in the Service Cloud domain, with a solid understanding of customer service and support solutions. Knowledge of industry best practices and trends related to customer service and support. Ability to present technical concepts to a non-technical audience effectively.What’s in it for you?
Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan includes Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Wellbeing sessions, real-time grievance redressal, and work flexibility.
We are a people-first organization with policies and processes that help you bring the best version of yourself into work including fast track growth for high-potential folks. An opportunity to be associated with the world’s leading brands as clients. To be a part of an organization with more than 60% of homegrown Leaders. Customized training programs that are catered to personal and professional development. We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.
If You're up for this position, hit the Apply Now Button
