Customer Care Officer

2 weeks ago


New Delhi, India Bizprintshop pvt ltd Full time

Need female customer care office for inbound/outbound calling and bulk mailing.

The candidate should have:

Good communication skills.

Good email writing skills.

The candidate will have to co-ordinate with operations team and the clients.


RESPONSIBILITIES:

List the primary duties of the customer care agent in this section.

Sample list of responsibilities for a customer service associate:

  • Handle customer inquiries via email and chat, giving prompt answers to customer questions.
  • Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries.
  • Adhere to Service Level Agreement (SLA) deadlines in resolving customer complaints quickly and effectively.



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