Senior Institutional Investment Operations Representative

1 week ago


Bengaluru, India WELLS FARGO BANK Full time
About this role:

Wells Fargo is seeking a Senior Institutional Investment Operations Representative.

In this role, you will:
  • Perform a variety of operational tasks for complex institutional trades or process extensive knowledge of systems
  • Provide ideas for improving or implementing processes
  • Perform moderately complex duties such as processing, researching inquires, and reconciling transactions
  • Review time sensitive documents
  • Provide training or work direction to less experienced staff
  • Support audit requirements within the process
  • Address compliance and corporate governance issues for the department
  • Lead or participate in projects
  • Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
  • Interact with internal and external customers as per prescribed process or procedure
  • Identify and drive process re-engineering or transformation opportunities within the process
  • Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Required Qualifications:
  • 4+ years of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Desired Qualifications:

Team Member will be part of the Client Account Maintenance (CAM), team is responsible Client Account / SSI Onboarding and Maintenance, offboarding and other Client Data related activities. CAM is a centralized support team to assist the Front Office, Sales and Trading desks across multiple location (US, London, Asia). Primarily focused on Client Onboarding and SSI setups and Maintenance of client data across all the Securities trading systems, also supports regulatory related activities. You will also drive initiatives and provide solutions that will have an impact on client experience and risk mitigation.

• Act as a Catalyst for Client Account Maintenance (CAM) Process.
• Coordinate day-to-day activities for Client Onboarding, SSI setup for Securities clients.
• Manage and complete workflow requests submitted by Sales, Settlements and Facilitation team within agreed SLA.
• Complete securities SSI setup and Maintenance requests within TAT.
• Proficient on AML/KYC regulatory for Onboarding the Client, and operational rules/policies impacting client data.
• Proficient on all regulatory, legal, and operational rules/policies impacting client data.
• Transaction level inquiries and issues supporting the CAM team
• Manage BAU and identify process enhancement opportunities
• Request management and delegation to downstream partners
• Support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture
• Work with other Client Data teams to effectively manage and process client data requests when needed.
• Develop strong working relationships with Sales, Settlements and Facilitation team and other stakeholder teams
• Ensure and Adhere to the Regulatory Reporting standards, policies and procedures
• Become a risk manager by ensuring data integrity and challenging where required
• Engage in opportunities to review processes, analyze information, make decisions and recommendations and implement and monitor procedures
• Provide reporting to senior leadership and produce insightful analyses of the business upon request for management.
• Strong Knowledge of the Static Data Process and experience in client Onboarding, SSI Setups for different Product line and preferably Fixed Income and Equities Products.
• Extensive knowledge and understanding of all capital markets products, industry trends, regulatory changes, and industry-wide best practices with in Static Data processes.
• Knowledge of DTCC Alert, FXALL, Mysis third party vendors.
• Ability to independently research and analyze static data requirements and other static data requirements.
• Ability to understand and work with data, including creating alignment among various data sources, developing trends, and creating risk-based analytics from multiple information sources.
• Extensive knowledge and experience supporting Securities Product.
• Advanced knowledge of client on-boarding life-cycle
• Strong Analytic ability, with high attention to detail, accuracy and strong problem solving skills
• Ability to communicate (written/verbal) effectively at all organizational levels
• Ability to plan and organize workload within tight deadlines, meeting day-to-day objectives as well as longer term strategic goals
• Perform analysis of, and make recommendations on functionality/efficiency of established controls and processes to ensure appropriate risk based operational procedures are in place and are meeting regulatory requirements/expectations
• Well versed with MS Office applications (particular Excel and Power Point).
• Bachelor's degree in Accounting, Finance, or a business-related field is strongly preferred
• Previous experience in Operations and/or Financial Services industry - Relevant work experience of 2-4 years in one or a combination of the following: Client onboarding within Corporate Investment Banking, Static Data Process, middle office, collateral, business Operations AML/KYC Onboarding.
• Excellent communication skills both written and verbal
• Knowledge and understanding of Excel, PowerPoint, Word and adaptability to other software products
• Ability to research, compile, and perform complex analysis on critical operational data
• Be highly collaborative and team-oriented
• Demonstrate strong analytical and interpersonal skills
• Ability to work with impacted areas to understand complex problems
• Ability to work in a fast-paced, team oriented environment
• Strong multi-tasking abilities in a high performance, high demand environment
• Ability to think strategically, drive consensus and influence decision making

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.



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