Customer Service Manager
4 weeks ago
The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience.
JOB ROLES :
- Supervising day-to-day operations in the customer service department.
- Responding to customer service issues in a timely manner.
- Oversees Our Customer Care Team
- Manage and Train Customer Care Executives
- Developing customer satisfaction goals and coordinating with the team to meet day to day deadlines.
- Implementing an effective customer loyalty program.
- Creating effective customer service procedures, policies, and standards.
- Maintaining accurate records and documenting all customer service activities and discussions.
- Assessing service statistics and preparing detailed reports on your findings.
Qualifications
- Bachelor's degree or equivalent experience
- 3+ years' of customer service
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
-
Customer Service Officer
4 weeks ago
Vadodara, India G&R Management Consultancy pvt ltd. Full time**About us** G&R Management Consultancy pvt ltd. is a small business in OTHER in Vadodara, Gujarat. We are professional, agile and innovative. Our work environment includes: - Modern office setting - Food provided Responsibilities: Customer Care II Problem Solving - Managing Incoming Calls And Customer Service Inquiries - Provide Information About...
-
Customer Service Agent
4 weeks ago
Vadodara, India G&R Management Consultancy pvt ltd. Full time**About us** G&R Management Consultancy pvt ltd. is a small business in OTHER in Vadodara, Gujarat. We are professional, agile and innovative. Our work environment includes: - Modern office setting - Food provided Responsibilities: Customer Care II Problem Solving - Managing Incoming Calls And Customer Service Inquiries - Provide Information About...
-
Customer Service
4 weeks ago
Vadodara, India Busisol Sourcing Full timeProvide exceptional customer service to clients involved in export transactions. - Manage and facilitate the export process, ensuring timely and accurate order fulfillment. - Communicate with international clients to address inquiries, resolve issues, and provide updates on shipments. - Coordinate with internal departments such as logistics, production, and...
-
Customer Service Executive
4 weeks ago
Vadodara, India Gowrie Healthcare Pvt Ltd Full time**Role: Customer Service Executive** **Location: Chhani, Vadodara - Gujarat** **Job Timing & Other info**:Monday to Friday and may have to come in on Saturday if required, to suit UK working timings, From **March to October **India timing is **1:00PM to 10:00 PM** this changes to **2:00 PM to 11:00 PM** in **September until March**. **PRIMARY...
-
Customer Service Executive
7 days ago
Vadodara, India EnCircle Exports India Pvt. Ltd Full timeEnCircle Exports is an E-Commerce company selling Home Furniture and Home Decor products in US through marketplaces like Amazon, Walmart, Newegg, Sears etc. We at EnCircle believe in high business ethics and people development. We are in business with over 20 years of experience and have made the Inc. 500 list of the fastest -growing private companies in...
-
Assistant Manager/ Deputy Manager
4 weeks ago
Vadodara, India PGP Glass Pvt. Ltd. Full timeSummaryThe customer service manager is responsible overall rendering Extraordinary Service to our Customers Globally. He / She would be responsible for working closely with Plants based in State of Gujarat at Kosamba and Jambusar and would be based in Vadodara.He / she would also closely work with internal & external stakeholders to meet customer...
-
Customer Service Executive
6 days ago
Vadodara, India CHATURVEDI ASSOCIATES Full timeWe are looking for a Female Customer Service Executives for making out bound calls for audit, accounting & software consulting firm. Following is the criteria: Experience: min. 1 year Qualification: 12th Pass Skills: Should know excel and word Language: English **Salary**: ₹15,000.00 - ₹20,000.00 per month **Salary**: ₹18,000.00 - ₹22,000.00 per...
-
Area Manager
4 weeks ago
Vadodara, India Royal Enfield Full timeJob Requirements Position title Area Manager - Service Reports to Regional Service Manager Job grade Assistant Manager Location Baroda Job Purpose Area Manager - Service is responsible for the dealer service performance in the region and will lead the implementation of various service processes. The incumbent will...
-
Customer Service Advisor
4 weeks ago
Vadodara, India G &R Management Full timeResponding to customer complaints Escalating problems to the technical team or other members of the product teamUpdating customer information in the company databaseProviding information about new and existing products and servicesTracking and processing new orders and refundsMaking sales and processing payments, when necessary
-
Customer Service Advisor
4 weeks ago
vadodara, India G &R Management Full timeResponding to customer complaints Escalating problems to the technical team or other members of the product team Updating customer information in the company database Providing information about new and existing products and services Tracking and processing new orders and refunds Making sales and processing payments, when necessary
-
Assistant Manager/ Deputy Manager
4 weeks ago
Vadodara, India PGP Glass Pvt. Ltd. Full timeSummaryThe customer service manager is responsible overall rendering Extraordinary Service to our Customers Globally. He / She would be responsible for working closely with Plants based in State of Gujarat at Kosamba and Jambusar and would be based in Vadodara. He / she would also closely work with internal & external stakeholders to meet customer...
-
Assistant Manager/ Deputy Manager
4 weeks ago
Vadodara, India PGP Glass Pvt. Ltd. Full timeSummaryThe customer service manager is responsible overall rendering Extraordinary Service to our Customers Globally. He / She would be responsible for working closely with Plants based in State of Gujarat at Kosamba and Jambusar and would be based in Vadodara. He / she would also closely work with internal & external stakeholders to meet customer...
-
Assistant Manager/ Deputy Manager
4 weeks ago
Vadodara, India PGP Glass Pvt. Ltd. Full timeSummary The customer service manager is responsible overall rendering Extraordinary Service to our Customers Globally. He / She would be responsible for working closely with Plants based in State of Gujarat at Kosamba and Jambusar and would be based in Vadodara. He / she would also closely work with internal & external stakeholders to meet customer...
-
Customer Service Executive
4 weeks ago
Vadodara, India Ecommex Sourcing Pvt Ltd Full time**Responsibilities**: - Communicate with customers for their queries. (Chat process & other works) - Update information on day-to-day orders in the company System. - Create labels for day-to-day return requests of the customers. - Having Good Communication in English. - Full-Time Office Work Opportunity **Perks And Benefits**: - Europe based MNC (Chance...
-
Manager - Customer Project Manager
4 weeks ago
vadodara, India Schneider Electric Full timeRole: Project Manager- GIS Switchgear Organize and plan the projects. Monitors the project progress, quality, adherence to schedule of all projects awarded by various customer. Execute Customer project portfolio in full compliance with ETO Customer project process to ensure the project performance, on-time delivery of customer projects & customer...
-
Customer Service Agent
4 days ago
Vadodara, India Neelam Enterprise Full timePROCESS: ECOMMERCE BPO INBOUND( SUPPORT DESK) SHIFT: ROTATIONAL ( DAY FOR FEMALE) SKILL: GOOD ENGLISH SPEAKING AND PRESENTABLE SALARY :240000 CTC PA QUALIFICATIONS: GRAD ( 1year experience) LOCATION : VADODARA **Job Types**: Full-time, Permanent **Salary**: ₹13,000.00 - ₹20,500.00 per month **Benefits**: - Provident Fund Schedule: - Morning...
-
Customer Service Officer
4 weeks ago
Vadodara, India G&R Management Consultancy pvt ltd. Full timeHiring for BPO MNC company: - excellent communication skills - ready to relocate to the office location - immediate joiners required. **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance - Paid sick time - Provident Fund Schedule: - Rotational shift Supplemental pay types: - Overtime...
-
Vadodara, India PGP Glass Pvt. Ltd. Full timeSummaryThe customer service manager is responsible overall rendering Extraordinary Service to our Customers Globally. He / She would be responsible for working closely with Plants based in State of Gujarat at Kosamba and Jambusar and would be based in Vadodara.He / she would also closely work with internal & external stakeholders to meet customer...
-
Customer Service Associate
6 days ago
Atladara, Vadodara, Gujarat, India PVR INOX Cinemas Full timeBox office handling Customer handling Cash handling Service on seat Customer service Cash counter handling **Job Types**: Full-time, Permanent, Fresher Pay: From ₹11,500.00 per month **Benefits**: - Health insurance - Leave encashment - Provident Fund Schedule: - Rotational shift **Education**: - Higher Secondary(12th Pass) (required) Work...
-
Cashier/customer Service
4 days ago
Vadodara, Gujarat, India Bae & Me Full time**CASHIER** **Opening and closing of the café-bakery.** **Excellent conflict resolution abilities.** **Innovative, trustworthy, and impartial.** **Function as the host/hostess of the bakery-café and Generates bills, Manage the register, including all credit card and cash operations.** **Welcoming and assisting visitors in a friendly and professional...