General Maintenance Technician

4 weeks ago

New Delhi, India AccorHotel Full time
Job Description

  • JOB PURPOSE
  • Assist the Engineering Executive in maintenance and operations of all the general utility equipment.
  • Maintain quality of work in order to meet the standards.
  • To control and check all the equipment.
  • Ensure to work according to the policies and procedures of the hotel.
  • Ensure to handle and maintain all equipments properly.
  • Any matter which may affect the interests of hotels should be brought to the attention of the Management.
  • To abide by the mission statement of the Company and of the department

 

  • EXECUTIVE RESPONSIBILITIES & EMPOWERMENT
  • Responsible for maintaining and operations of all the general utility equipment and defect free as per standards.
  • Empowered to give service, assist guests, and interact with guests and internal customers for trouble free operations of the equipment.

 

  • KEY OPERATIONAL RESPONSIBILITIES

Financial:- 

  • Maintains the par stock required at the stores.
  • Helping Engineering Executive to make store requisition.
  • Ensure to keep and render accounts of all materials used.
  • Identify optimal, cost effective use of the resources.

Operational:-

  • Maintain all the general utility equipment as per the specified standards.
  • Respond to queries by resolving issues in a timely and efficient manner.
  • Is responsible for operation and maintenance of laundry and kitchen equipment.
  • Maintain all tools and equipment as required.
  • Assist other departmental personnel as necessary.
  • Ensure to complete all the tasks assigned in an effective and efficient manner.
  • Complete the necessary reports, work orders, etc. as required.
  • Ensure to practice Safety in all aspects of the job, while attending all kinds of jobs.
  • Should be helpful and courteous to guests at all times.
  • Should handover important messages and guest requests to the Engineers.
  • Report any missing or broken property to the Engineer.
  • Maintains high levels of personal hygiene.
  • Be familiar with preventive maintenance schedules.
  • Aware of the guest complaint handling procedure.
  • Ensures the upkeep of all the equipment.
  • Follows up on works handed over by the Engineering Executive.
  • Performs any other duty assigned by the Engineering Executive.
  • Abide by companies policy and decision
  • To fill the Preventive maintenance chart with all the required information after completion of preventive works as well as all kind of complaints.
  • Abides by the key handling procedures.
  • Follows all safety and security measures.
  • Safeguard and protect Hotel Property.
  • To carry out start and end of the shift duties.
  •  Keeping the workshop and engineering machinery areas clean and neat.
  •  To report any maintenance issues in the guestroom, Machinery area’s and at the Public areas.

Business plan /Analysis:-

  • Helping the Engineer in analyzing all guest complaints and feedbacks.
  • Helping the Engineer in analyzing all machinery history and complaints.
  • Should be aware of company’s business plan.
  • Should be aware of departmental financials.

General Duty:

  • Maintain good working relations with fellow colleagues and management.
  • Provide other duties and services as assigned by the Associate Director of Engineering.
  • Show quick response in handling of emergency situations.
  • To have complete knowledge of facilities available in-house.
  • Must be thorough on fire and safety procedures.
  • Adheres to hygiene standards.
  • Follows environmental issues.
  • Ensures that personal grooming is adhered as per standards.

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