General Maintenance Technician

3 weeks ago

Delhi Delhi, India AccorHotel Full time

** JOB PURPOSE**
- Assist the Engineering Executive in maintenance and operations of all the general utility equipment.
- Maintain quality of work in order to meet the standards.
- To control and check all the equipment.
- Ensure to work according to the policies and procedures of the hotel.
- Ensure to handle and maintain all equipments properly.
- Any matter which may affect the interests of hotels should be brought to the attention of the Management.
- To abide by the mission statement of the Company and of the department
- **
EXECUTIVE RESPONSIBILITIES & EMPOWERMENT**:

- Responsible for maintaining and operations of all the general utility equipment and defect free as per standards.
- Empowered to give service, assist guests, and interact with guests and internal customers for trouble free operations of the equipment.
- **
KEY OPERATIONAL RESPONSIBILITIES**

**Financial:

- **
- Maintains the par stock required at the stores.
- Helping Engineering Executive to make store requisition.
- Ensure to keep and render accounts of all materials used.
- Identify optimal, cost effective use of the resources.

**Operational:

- **
- Maintain all the general utility equipment as per the specified standards.
- Respond to queries by resolving issues in a timely and efficient manner.
- Is responsible for operation and maintenance of laundry and kitchen equipment.
- Maintain all tools and equipment as required.
- Assist other departmental personnel as necessary.
- Ensure to complete all the tasks assigned in an effective and efficient manner.
- Complete the necessary reports, work orders, etc. as required.
- Ensure to practice Safety in all aspects of the job, while attending all kinds of jobs.
- Should be helpful and courteous to guests at all times.
- Should handover important messages and guest requests to the Engineers.
- Report any missing or broken property to the Engineer.
- Maintains high levels of personal hygiene.
- Be familiar with preventive maintenance schedules.
- Aware of the guest complaint handling procedure.
- Ensures the upkeep of all the equipment.
- Follows up on works handed over by the Engineering Executive.
- Performs any other duty assigned by the Engineering Executive.
- Abide by companies policy and decision
- To fill the Preventive maintenance chart with all the required information after completion of preventive works as well as all kind of complaints.
- Abides by the key handling procedures.
- Follows all safety and security measures.
- Safeguard and protect Hotel Property.
- To carry out start and end of the shift duties.
- Keeping the workshop and engineering machinery areas clean and neat.
- To report any maintenance issues in the guestroom, Machinery area’s and at the Public areas.

**Business plan /Analysis:

- **
- Helping the Engineer in analyzing all guest complaints and feedbacks.
- Helping the Engineer in analyzing all machinery history and complaints.
- Should be aware of company’s business plan.
- Should be aware of departmental financials.

**General Duty**:

- Maintain good working relations with fellow colleagues and management.
- Provide other duties and services as assigned by the Associate Director of Engineering.
- Show quick response in handling of emergency situations.
- To have complete knowledge of facilities available in-house.
- Must be thorough on fire and safety procedures.
- Adheres to hygiene standards.
- Follows environmental issues.
- Ensures that personal grooming is adhered as per standards.

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