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Principal Software Maintenance Engineer
4 weeks ago
Job summary-
The Red Hat Experience Engineering (XE) Sustaining Engineering team is looking for a Principal Software Maintenance Engineer to help lead a new team aimed at improving the long-term product experience of our Red Hat OpenShift customers. In this role, you will work closely with Product Engineering to deliver extended product maintenance work, including handling bugs and CVEs in extended life streams of Red Hat OpenShift. You'll be actively driving all aspects of Red Hat OpenShift maintenance for a subset of product components focused on software development that goes beyond the normal maintenance phase of Red Hat OpenShift minor releases. You will co-lead the patch review process, the development and execution of backports and test plans, and the creation of automation tools to improve the efficiency, flexibility, and quality of Red Hat’s patch delivery to customers.
What will you do?
Guide the development of new Red Hat OpenShift product maintenance offerings, aiming to make Red Hat a global leader in long-term product experience.
Drive daily activities of product maintenance engineering teams, serving as a regional and global expert on Red Hat OpenShift product issues
Resolve and proactively address critical issues that have an impact on long-term regional or global business success of Red Hat OpenShift
Work within the Red Hat OpenShift portfolio and be responsible for the delivery of maintenance streams
Lead and collaborate with developer and QE counterparts, product and project manager, and release engineering teams across the globe to ensure the development and delivery of fixes meet the schedule requirements and high quality standards expected and required by Red Hat customers
Diagnose the root cause of failures
Backport CVE and bug fixes to stable release streams
Coordinating the response to any identified blockers, regressions, upgrade failures, or failing CI jobs
Develop features and bug fixes in Kubernetes(upstream) and OpenShift (downstream) within an agile team and as part of a global development organization.
Develop, maintain, and monitor tests and onboard automated tests into a continuous integration workflow as much as possible
Develop onboarding and training for new team members
Mentor team members
Release engineering operations
Patch Manager Responsibilities
Technical Lead for the team
What will you bring?
Outstanding debugging, troubleshooting, and analytical skills
Experience developing code at scale on complex source control structures
Demonstrated patience and execution when working on detailed tasks
Ability to collaborate and communicate effectively with a global team
Multi-tasking skills and ability to deliver consistently under tight deadlines
Fluent written and verbal communication skills in English
About Red Hat
is the world’s leading provider of enterprise software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.
Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email . General inquiries, such as those regarding the status of a job application, will not receive a reply.
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