Process Executive
4 weeks ago
Roles and Responsibilities of Process Executive:
Client and Market Research
Identify the needs of the customer and give them an appropriate solution
Quickly respond tothe customer queries related to the products via emails, chat or phone calls
Communicate with the concerned authority to update bottlenecks in the product so that the manager can resolve it nimbly
Update the recent customer conversation details and technical issues in the appropriate database for future references
Handle all product related data works to the assigned clients
Follow-up the customers to ensure to collect feedback for all technical and non-technical issues which are resolved
Qualifications for Process Executive:
Should have splendid reading, writing and speaking communication skills in English
Must have a bachelors degree.
Must have the capability to work alone as a One-Man Army in the Product Support Department.
Good Analytical Skills
Experience: 0 1 year
Work Location: Domlur
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