Field Collection Management

5 months ago


Kolkata, India 2coms Full time
Job Description
Looking for Field Collection executive for the leading fintech company
The Client is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI,
Insurance, Mutual Funds, and Gold. It is to deliver digital-first financial products that are simple,
accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise,

Job role : 
● Follow-up with customers for recovery of overdue amounts through field visits to customer’s address
● Maintain fair collection practices while dealing with customers, adhering to the code of conduct & legal
guidelines, in accordance with the SOPs provided by the company
● Start timely field visits in the morning and adhere to regulated timelines of 8AM - 7PM, performing the
duty with utmost sincerity, dedication & integrity
● Ensure genuine and timely feedback is filled on App for each case, and update any new customer
information on the App
● Ensure that the weekly/monthly collection target is met
● Update the status of repayments and raise any on-ground issues to the field collection manager in a
timely and cordial manner

Requirements● Ability to learn
● Being disciplined
● Communicating well

● Any 10th passed & above can apply 
● 1 - 5 years of experience in collections ,sales or Field operations role.
● Fluent and proficient in communication in the local language (English/Hindi/Bengali)
● Take responsibility of effectiveness and timely completion of work
● Understanding of the Loan process and documents as informed in training
● Planning, organizing, and time management skills along with the ability to prioritise tasks/visits

One should have their own bike and driving license (Mandatory)
BenefitsHuge Incentives,
Medicial Coverage 
Bike petrol allowance

Requirements
● Ability to learn ● Being disciplined ● Communicating well ● Any 10th passed & above can apply ● 1 - 5 years of experience in collections ,sales or Field operations role. ● Fluent and proficient in communication in the local language (English/Hindi/Bengali) ● Take responsibility of effectiveness and timely completion of work ● Understanding of the Loan process and documents as informed in training ● Planning, organizing, and time management skills along with the ability to prioritise tasks/visits One should have their own bike and driving license (Mandatory)

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