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Manager - Field Engineer

4 months ago

Coimbatore, India Vodafone Idea Limited Full time

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Role

Field Engineer - Transport

Job Level/ Designation

 M1

Function / Department

Circle Operations/CZTM/ZTM/Transport Operations

Location

Zonal/POP Locations

Job Purpose

Responsible for Transport network ( Optics/DWDM/IP-MPLS etc) operations and the service experience Ensure quality of installations Execution of the task as assigned to mitigate network risks due to environment or other factors

Key Result Areas/Accountabilities

Deliver service experience to Mobility and enterprise customers. On ground support in the circle and central to meet uptime, fault KPI, performance KPI and Change management KPI.  Execute the recovery operations and situation specific solutions to improve experience for Voice and Data services Handle the preventive maintenance of transport network to reduce outages, alarms , performance issues and equipment damage Deliver the NOC demands as the TAT, WFM compliance Maintain NDD and physical connectivity details Work with OEMs, transport, Infra ,OSP teams & NOC to reduce MTTR

Core Competencies, Knowledge, Experience

5-10 Years of Transport network Experience in service provider/OEM environment Technical expertise in IP-MPLS/DWDM,OTN,MPLS-TP, Ethernet ,SDH etc Understanding of Mobility services such as 4G, VoLTE desired. Hands on experience in managing Huawei/ECI/Ciena/ZTE/Infinera/Tejas /Cisco/Juniper/Nokia devices in a multi-vendor architecture Experience in equipment installation Extensive travelling Ability to work in dynamic and matrix organization

Must have technical / professional qualifications

Graduate in Electronics/Computer science CCNA/JNCA/NRS-1 Preferred

Vodafone Idea Limited  (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership