International/ Domestic Voice and blended Process
4 months ago
The Offer
- Opportunity within a company with a solid track record of performance
- Join a market leader within Insurance
- Attractive Salary & Benefits
The Job
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
The Profile
- You have at least 1 year experience within a Customer Service role, ideally within the Insurance industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You have working knowledge of Customer handaling, Customer service, After sales service and customer query solving
- You are a self-starter and demonstrate a high level of resilience
- You are adaptable and thrive in changing environments
- You pay strong attention to detail and deliver work that is of a high standard
The Employer
Our client is one of India's leading online insurance platforms. It is the flagship platform of Fintech, which owns the fintech brand and the lending & insurance marketplace in the UAE region
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