Senior Manager

2 months ago

Bengaluru, India Freshworks Full time

Company Description

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California , Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). 

Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.

Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. 

Job Description

Applied AI is taking scientific research and applying it to business problems.

As a Senior Manager of Applied AI engineering team, you will help drive the application of AI across our suite of products in addition to developing the thinking of our team. You will direct and shape the data science philosophy, planning and strategy for the team, as we explore multi-modal, multi lingual use cases through the use of Generative AI.

Responsibilities:

Inspire, lead and grow a team of data scientist, Machine learning engineers, leads. Data Science and Technical leadership for product and across all engineering requirements. Clarify our Applied AI philosophy and engineering strategy to key stakeholders and drive consensus Continuously improve and drive engineering best practices around software engineering & lead the craftsmanship, resilience, and scalability of your solutions. Bring a passion to stay on top of AI trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering community. Encourage innovation, implementation of cutting-edge technologies, inclusion outside-of-the-box thinking, teamwork, self-organization, and diversity. As a key member of the product engineering team, work with product management, architecture and professional services to deliver and maintain compelling products to market Ship great products under stringent deadlines and in the face of ambiguous requirements and changing business priorities. Be a champion for AI test discipline , and evaluation scores, in order to make AI capabilities more deterministic Reduce the time-to-insights window for new customers. Responsible for the overall development and release life cycle.

Qualifications

BE/ B. Tech. in Computer Science /Software Engineering from a reputed college/university. 12+ years of industry experience with experience leading engineering teams with over 10+ software engineers. Hands-on experience in building large-scale distributed systems with AWS 3+ years of direct people management experience including managing managers 3+ years of experience of working in the Generative AI / Deep learning Experience communicating with technical and non-technical stakeholders at all levels across the business. Experience in building highly scalable Enterprise SaaS software is a big plus Experience in AWS will be added advantage Exceptional leadership skills and proven experience in shaping team culture. Proven ability to headhunt, attract, retain, and coach engineering talent from top companies and universities. Strong analytical skills and passion for answering questions with data Bachelor's degree in computer science, engineering, or a related discipline. Proven record of building, managing, and sustaining product organizations. Must have the ability to influence people at the business unit level. Must have the ability to understand the technical and non-technical aspects of product development. Excellent problem-solving skills. Excellent verbal and written communication skills.

Additional Information

All your information will be kept confidential according to EEO guidelines.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

  • Estate Manager

    13 hours ago

    Bengaluru, India Antara Senior Care Full time

    Role - Estate Manager / Facility Manager to manage under construction high rise residential project in terms of workforce management, their safety and security and compliance management.Job Location - Bangalore Note - Ex Army / defence professionals with similar experience are preferred. (Under construction site facility management experience is...

  • Estate Manager

    16 hours ago

    Bengaluru, India Antara Senior Care Full time

    Role - Estate Manager / Facility Manager to manage under construction high rise residential project in terms of workforce management, their safety and security and compliance management.Job Location - Bangalore Note - Ex Army / defence professionals with similar experience are preferred. (Under construction site facility management experience is...

  • Project Manager

    13 hours ago

    Bengaluru, India Antara Senior Care Full time

    JOB Role - Project Head for High rise luxury residential community construction for Senior CitizenJob Location - BangaloreQualification - B.Tech in Civil engineeringProject Head is responsible for ensuring highest quality of Civil, mechanical, electrical and plumbing works in accordance to project specific cost and schedule requirements. This a key critical...

  • Project Manager

    16 hours ago

    Bengaluru, India Antara Senior Care Full time

    JOB Role - Project Head for High rise luxury residential community construction for Senior CitizenJob Location - BangaloreQualification - B.Tech in Civil engineeringProject Head is responsible for ensuring highest quality of Civil, mechanical, electrical and plumbing works in accordance to project specific cost and schedule requirements. This a key critical...

  • Physiotherapist -bangalore for Antara Group (Max

    4 weeks ago

    Bengaluru, India Antara Senior care LTD Full time

    Company - Antara Assisted Care LTD ( A max India Company ) Position - On role Physiotherapist **Antara Assisted Care Services** was launched for the evolving needs of seniors and their families and given Max Group’s legacy and expertise in healthcare, hospitality & senior living, Antara Assisted Care Services is uniquely positioned to provide the best...

  • Senior Manager

    2 weeks ago

    Bengaluru, Karnataka, India infinity business solutions pvt ltd Full time

    Apply for Senior Manager Corporate Affairs Bangalore / Trivandrum, Career Progress Consultants in Bengaluru/ Bangalore for Year of Experience on

  • Senior Manager

    2 months ago

    Bengaluru, Karnataka, India Cognizant Technology Solutions Full time

    Cognizant is Looking For Senior Manager - FP&AJob summarySeeking a highly experienced professional with 10+ years of experience in Pricing & Commercial Support AnalyticsExperience- 13 to 16 YearsRoles & ResponsibilitiesAs a Senior Manager - FP&A you will be responsible for analyzing data using advanced analytics techniques creating insightful reports and...

  • Senior Manager

    1 month ago

    Bengaluru, Karnataka, India iimjobs Full time

    Senior Manager - FinanceHiring a Senior Finance Manager for our client.The Senior Finance Manager will direct and oversee the financial activities of the organization, direct the preparation of current financial reports and summaries, and create forecasts predicting future growth.Reports to:CEOObjectives of this Role: Managing the global finance teams and...

  • Senior Manager/Manager

    1 month ago

    Bengaluru, Karnataka, India iimjobs Full time

    We are looking to hire Senior Manager / Manager: New Business Development - Global Europe ( Europe and USA )Positions- 2Role: Senior Manager / Manager: New Business Development - Global Industry: Digital, IT ServicesDomain (End-Clients): Technology, E-Commerce /Retail, BFSI, Healthcare or Manufacturing, Functional Area:Digital Solutions: DevOps, Cloud, Data,...

  • Senior Manager

    4 days ago

    Bengaluru, India Eurofins Full time

    Job DescriptionSenior Engineering ManagerEurofins IT Solutions, Bengaluru, Karnataka, IndiaWith facilities in Europe, the United States and Asia, Eurofins Genomics is an internationally leading provider of DNA sequencing services, genotyping services, DNA synthesis products and bioinformatics services for pharma, diagnostics, food, agriculture,...

  • Growth Manager/ Senior Manager

    2 days ago

    Bengaluru, Karnataka, India socialbeat Full time

    Apply for Growth Manager/ Senior Manager Ecommerce Social Beat, Career Progress Consultants in Bengaluru/ Bangalore for 4 - 7 Year of Experience on

  • Senior Manager

    24 hours ago

    Bengaluru, India Razorpay Full time

    Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for...

  • Senior Manager

    1 week ago

    Bengaluru, India Walmart Sourcing Full time

    Experience summary Has a history of delivering value to customers within the field of expertise and demonstrate a subject matter expertise. Accountable for evolving and driving the product vision & strategy for the product, partnering with business stakeholders to set the future direction as part of the wider business strategy. Writing user stories,...

  • Senior Manager- IT Auditor

    2 months ago

    Bengaluru, Karnataka, India Cognizant Technology Solutions Full time

    Senior Manager- IT Auditor – Global Internal Audit Overview: Global Internal Audit We are seeking a hardworking IT Internal Audit Senior Manager to join our growing team at Cognizant Our strength is built on our ability to work together. Our diverse set of backgrounds offer a wide range of perspectives and new ways of thinking. It encourages lively...

  • Senior Manager – Project Management

    1 month ago

    Bengaluru, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Senior Manager

    3 weeks ago

    Bengaluru, Karnataka, India timesjobs Full time

    ## Senior Manager Corporate Affairs- Location: Bangalore / Trivandrum- Experience: Yrs- Industry: IT/Computers-Software- Role: Senior Manager Corporate Affairs- Key Skills: Corporate Governance, Corporate Affairs, IPO Management- Education: Institute of Company Secretaries of India (ICSI) / Member of the Institute of Chartered Accountants of India (ICAI)-...

  • Senior Manager

    5 days ago

    Bengaluru, India Eurofins Full time

    Job Description Senior Engineering Manager Eurofins IT Solutions, Bengaluru, Karnataka, India With facilities in Europe, the United States and Asia, Eurofins Genomics is an internationally leading provider of DNA sequencing services, genotyping services, DNA synthesis products and bioinformatics services for pharma, diagnostics, food, agriculture,...

  • Senior Manager

    4 days ago

    Bengaluru, Karnataka, India timesjobs Full time

    : Senior ManagerFull-timeCompany DescriptionAbout Eurofins the global leader in bio-analysisEurofins is Testing for Life. The Eurofins network of companies believes that it is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract...

  • Senior Manager

    1 month ago

    Bengaluru, Karnataka, India iimjobs Full time

    Senior Manager - Finance - eCommerce enabler for D2C brands As a Senior Finance Manager, you will direct and oversee the financial activities of the organization, direct the preparation of current financial reports and summaries, and create forecasts predicting future growth.What you will need to do:Managing the global finance teams and ensuring maintenance...

  • Senior Engineering Manager

    2 weeks ago

    Bengaluru, India GlobalLogic Full time

    We are Looking for Senior Manager Engineering Please find below JD Hiring Senior Manager with a blend of technical expertise, project management prowess, P&L, and strong people leadership skills is crucial for driving success in our industries. Here's a breakdown of what we are look for in each area:Technical Skills: Ensure the candidate has a solid...