Site Reliability Engineer

4 weeks ago

Hyderabad, India Arrise Solutions (India) Pvt. Ltd Full time

Site Reliability Engineer


Location: Hyderabad

Reports to: Head – DevOps & TechOps

Type of Position: Full Time


Introduction:


PragmaticPlay is one of the world’s leading suppliers of online slots, casinos, live dealers and bingo games with new and exciting products and verticals added on a continuous basis. Pragmatic Play currently employs over 2,000 people in over 12 locations and has seen consistent, triple-digit growth year on year. Our award-winning slots portfolio contains unique in-house content consisting of over 200 proven HTML5 games, available in many currencies, 31 languages and all major certified markets. Millions of players play our games every day across hundreds of operators such as Flutter, Bet365, Entain, Kindred, Gamesys, LeoVegas, Betsson and many others. We are a team of passionate individuals with the mission to succeed and create industry-leading games that players love.


About The Role

The team at PragmaticPlay deals with infrastructure provisioning automation, configuration management, tool administration, production system support, application environment maintenance, observability, release management, and internal tool development for efficient handling of the aforementioned activities. You will be actively involved in all aspects of the team activities.


What You’ll Do Here

· Analyze, troubleshoot, debug, and assist in problem solving in test and production environments within the framework of incident and change management processes.

· Lead any outage triage that impact the infrastructure/applications and collaborate closely with support & development teams by playing an active role in blameless postmortems, refine play books to reduce MTTR

· Ensure the operational health, high availability, reliability, and security of the applications & Infra.

· Maintain production services through measuring and monitoring availability, latency, and overall system health.

· Handle on-call and emergency support


What We're Looking For

7-9 years of experience with SRE/DevOps/System Engineer/Production Support roles

Infrastructure/app performance engineering experience is a nice to have.

Experience with Linux administration and troubleshooting of Java applications in production.

Maintenance and development of monitoring, logging, tracing, and alerting solutions.

Hands-on experience with tools and techniques to diagnose and uncover container and overall system performance.

Ability to handle fast paced environment with multiple projects simultaneously and incident responses.

Hands-on experience with handling Infrastructure on AWS / GCP / Datacenter or similar cloud/on-premises platforms.

Good to have experience in scripting languages: Python / Groovy / Ruby or equivalent

Experience in DevOps, CI/CD, Configuration, and Release Management areas and relevant tools is preferred.


Working with us 
At Pragmatic Play, we’re curious, innovative, collaborative and tenacious. We celebrate diversity of thought, and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you’ll thrive here. 
Disclaimer: Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. 
Pragmatic Play is Equal Employment Opportunity and Affirmative Action Employer.  
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. 



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