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Site Reliability Engineer
2 months ago
We are seeking a highly skilled Site Reliability Engineer to join our team at RiskInsight Consulting Pvt Ltd. As a Site Reliability Engineer, you will be responsible for ensuring the smooth operation of our banking applications and infrastructure.
Key Responsibilities:- Manage a 24/7 production support team in the Banking domain or credit card domain.
- Awareness of Software Development Life Cycle knowledge on waterfall and Agile methodology.
- Strong expertise in development experience in Java (banking applications, preferably credit card applications) and willingness to provide support activities in shifts.
- Java, Java script, and Cloud Support.
- Managing major incidents, coordinating incident management, problem management, infra teams, and preparing major incident reports.
- Experience in troubleshooting, resolving, and communicating complex incidents and deep underlying issues, performance analysis, and fine-tuning of real-time and batch systems.
- Experience in executing continuous service improvement plans, monitoring, process improvement, and automation.
- Experience in major change management processes to ensure no critical incidents are reported during weekend cutover activities.
- Experience in managing capacity monitoring, server patching (production environment), and bank-wide DR, BCP coordination/scheduling.
- Good communication skills and stakeholder management.
- Follow the standards of the Bank.
- Closely work with Dev teams.
- At least 6+ years' experience in the BFSI sector providing application support, supporting complex transactional systems with multiple upstream-downstream systems involving online (API-driven) and offline (batch processing) interactions.
- Solid experience in container image deployment and release management with OpenShift and Kubernetes.
- Strong automation and scripting skills – proficiency in shell, groovy, and python.
- Good knowledge of monitoring tools – Prometheus, Grafana, and ELK.
- Background in large-scale system administration and familiarity with SRE principles and Release Engineering.
- Advanced Linux System Administrator skills and advanced configuration management systems skills.
- In-depth knowledge in infrastructure areas such as virtual server technologies, networking, firewall, and internet protocols.
- Root cause analysis, management communication, and client relationship management in partnership with Infrastructure Service Support team members.
- Ensures all production changes are made in accordance with life-cycle methodology and risk guidelines.
- Application Support, Deployment of Release, patches, and fixes on Platform.
