Customer Service Associate

1 month ago


Navi Mumbai, India Aerial telecom solution pvt ltd Full time

We offer next-gen IT, ITes, Telecom, and banking solutions and services. Master of our trade, we are a team of problem solvers, technophiles, innovators, engineers, and thought leaders committed to one goal- connecting people and businesses with technology.

The Role

Responsibilities:

  • In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines.
  • Candidate expected interactions are within Candidate team and direct supervisor.
  • Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate work.
  • Candidate will need to be well versed with basic statistics and terms involved in the day-to-day business and use it while discussing with stakeholders.
  • Candidate will be required to help in the overall team's workload by managing Candidate deliverables and help the team when required.
  • Candidate will be an individual contributor as a part of a team, with a predetermined focused scope of work

Ideal Profile

  • You have at least 1 year experience within a Customer Service role, ideally within the Telecommunications industry.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You are a strong team player who can manage multiple stakeholders
  • You pay strong attention to detail and deliver work that is of a high standard
  • You possess strong analytical skills and are comfortable dealing with numerical data

What's on Offer?

  • Work alongside & learn from best in class talent
  • Fantastic work culture
  • Opportunity to make a positive impact


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