Customer Service
1 month ago
We're looking for a high-performing and efficient customer success associate to help us meet our customer acquisition and growth targets by keeping our company competitive and innovative. Closely collaborating and working with the Founder in a high paced startup environment, you will be responsible for crafting marketing and customer retention plans and executing the same. The scope of work defined highlights the broad range of responsibility we would like you to take. We are keen on finding someone who is self-motivated, hardworking, and entrepreneurial.
- Must be able to anticipate and understand the needs of the customer and act accordingly
- Use appropriate marketing tools to acquire new customers and increase retention of existing customers
- Coordinate with the Operations Team to assist the customer in the best way possible
- Excellent and crisp communication to understand and respond to customer requirements
- Intermediate skills in MS Office
- Ability to take on multiple roles as per business requirements
- Ability to uptake different marketing tasks to ensure customers are being retained and serviced in an efficient manner
**Location**: Govandi
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
Application Question(s):
- Would you be comfortable travelling to Govandi ?
- Do you have excellent communication skills ?
- How many years experience do you have in a customer centric role ?
**Speak with the employer**
+91 8104965925
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