Techno-Functional Engineer
4 weeks ago
JobTitle: Remote TechnoFunctional Engineer(L1 Support)
Responsibilities:L1Issue Support:
- Provideremote support for Level 1 issues related to Oracle modulesaddressing enduser queries and troubleshooting technical issuespromptly andeffectively.
- Guide endusers in performing common tasks within Oracle applicationsensuring smooth operation and usersatisfaction.
- Demonstrateproficiency in Oracle Fusion administration tasks includingassigning roles creating new users and monitoring the admin consolefornotifications.
- Assist inproviding knowledge transfer sessions to enhance enduserunderstanding of Oracle modules and functionalities facilitatingselfsufficiency and skilldevelopment.
Requirements:Understandingof OracleModules:
- Possess a goodunderstanding of various Oracle modules including but not limitedto HR Finance Supply Chain and CustomerExperience.
- Abilityto effectively guide end users in performing common tasks andresolving basic issues demonstrating patience and clearcommunication.
- Proficiency inOracle Fusion administration tasks such as role assignment usermanagement and monitoring systemnotifications.
- Capabilityto conduct informative and engaging knowledge transfer sessions toempower end users with the necessary skills and knowledge tonavigate Oracle applicationsefficiently.
Note: Thisposition involves remote support for Level 1 issues related toOracle modules requiring a candidate with a solid understanding ofOracle modules effective communication skills and the ability toassist users remotely. The contract duration is oneyear.
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