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Manager - Sourcing & Procurement

3 months ago

Gurugram, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Assistant Manager / Manager, Source to Pay Operations
We are looking for professionals with Strong operations experience in Source to Pay. The Procurement Manager will be responsible for overseeing and managing procurement operations, developing, and implementing procurement policies and procedures, collaborating with cross-functional teams, and ensuring compliance with procurement policies and procedures.

Responsibilities

In this role, you will be responsible for all the activities related to accounts payable, which include:

• Develop and implement efficient and effective procurement policies and procedures.
• Oversee and manage the procurement operations team, acting as the gatekeeper for procurement operations.
• Address client concerns and escalations in a timely and professional manner.
• Ensure compliance with procurement policies and procedures, SLAs, KPIs, and TAT.
• Collaborate with internal & external stakeholders (Client & Their Vendors) to resolve queries, including AP and O2B teams.
• Closely monitor the order expedition process (ETA Management) & support in appropriate revenue forecasting.
• Develop standard operating procedures (SOPs) and desktop procedures (DTPs) for procurement operations.
• Ensure that all allocated tasks are completed within the prescribed turnaround time (TAT).
• Conduct Root Cause Analysis (RCA) processes to identify the cause of procurement errors and develop corrective action plans.
• Publish various MIS reports to monitor procurement performance.
• Drive process improvements and transformation projects in the team.
• Manage staffing, appraisal, and HR administration tasks.
• Manage Assistant Managers, Management Trainees, and Process Developers.

Qualifications we seek in you
Minimum Qualifications
• Bachelor’s degree in business administration, Commerce, Supply Chain Management, or a related field.
• Minimum of 8-10 years of experience in procurement coordination or procurement operations management roles, with people management experience.
• Strong negotiation, communication, and interpersonal skills.
• Experience in managing a team of 20-30 members as DRs.
• Strong analytical and problem-solving skills.
• Knowledge of procurement policies and procedures.
• Proficiency in using procurement tools such as SAP and Query Management tools like Ariba/Coupa.
• Knowledge of e-Sourcing and e-RF events.
• Strong understanding of market trends and industry practices.