DLS Clinical Consultant
6 months ago
We are looking for highly motivated individuals to work as Clinical Consultants for our Disability and Leave Service (DLS) organization. The “DLS Clinical Consultant”, serves as a clinical resource assisting the case managers, providing clinical recommendations and co-management activities on STD and Accommodation claims. The expectation is to review the clinical information and provide recommendation regarding associates functional capacity/impairment and their ability to perform the essential functions of their job. Through an advocacy approach, the DLS Clinical Consultant facilitates and partners with case management team for effective and timely decisions and coordinates a return-to-work plan through a high-touch approach to ensure a positive customer experience.
The DLS Clinical Consultant are expected to have a strong clinical knowledge, understanding of ICD-10, diagnostic codes, understand how medical conditions impact functionality impairment and capacity and how it impacts the essential job functions of the employees at Amazon (Ability to apply clinical knowledge for absence management). In this role you will have the ability to effectively leverage upon your clinical expertise, and translate this expertise into recommendations that will assist Amazon and impacted employees in successfully returning to work. The DLS Clinical Consultant needs to have the ability to balance clinical facts, use critical clinical judgement and alongside demonstrate high level of compassion and empathy for the claimants.
Key job responsibilities
Key job responsibilities
● Work cross-functionally to provide medical evaluations and clinical services to DLS organization.
● Serve as a clinical subject matter expert to disability and leave case managers and provide clinical analyses related to functional impairment and work capacity.
● Assist case managers with clinical recommendation, interpreting medical documents and guidance for complex case.
● In partnership with case managers, co-manage cases to optimize case management process and proactively impact optimal case outcomes.
● Ability to exercise sound critical thinking and problem-solving skills and execute position responsibilities with minimal guidance.
● Assists in the development of clinical tools, templates, processes, and protocols under the direction of the Clinical leader.
● Travel up to 10% domestic and/or international.
We are open to hiring candidates to work out of one of the following locations:
Pune, MH, IND
BASIC QUALIFICATIONS
- 3+ years of human resources experience- Experience with HR processes and systems
PREFERRED QUALIFICATIONS
- Experience with process improvement and stakeholder management- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards
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